Customer Testimonials
Good quality and friendly service
Sales staff was very helpful and provided lots of information
Sales staff always helpful and friendly. Quality products and a convenient location.
The team at Trek Carnegie are terrific, they are knowledgeable, and helpful even though extremely busy. I appreciate the customer service shown to me each visit. Thank you very much.
Helpful, responsive, appropriate advice
Excellent and immediate service was provided to repair my daughter's and grandchildren's bicycles.
Store manager is great. Super helpful and friendly.
Very knowledgeable, friendly experience. Very happy
Best bike brand, is nice and convenient to have a shop just in the heart of Melbourne.
Great
Good friendly service
The service was excellent
Friendly services. Feeling welcome and trust in their works and knowledge. Keep up your good work and well done to the team. Highly recommended.
Staff were excellent and extremely helpful and friendly and helped me as someone new to cycling
I love Trek clothing products, super reliable and good quality. thanks!
Really helpful advice, friendly, and always go the extra mile ... and mile ... and mile!
A bike shop I feel like I can trust! Super friendly and knowledgeable staff. Jackson is a fantastic asset.
Service was done with a faulty crank set perfectly.
Polite , professional and a happy bunch of people.
Good products and generally good service. I don’t like having to pay a deposit on a $90 tyre. If I order a $340 tyre for my car, I just pay on collection.
Helpful consultants, positive experience
Great service from friendly helpful staff.
Staff are always friendly and helpful
They were superb, from Kerstin to Jake at the workshop.
10/10
Great service friendly staff
Lot's of stock. Helpful staff
Enthusiastic help, genuine interest, and high level of technical expertise
Service was great, staff understood the products and were easy to deal with.
Friendly and helpful service and staff with good mechanical knowledge. Also, to feel that charges are not 'over the top'.
I feel that the products are excellent value and I have been quite impressed with Trek!
Fantastic customer service, friendly staff