Customer Testimonials
Kon was great. Took the time to explain, was informative and supportive. Especially important as I was spending +$11k
Very friendly and informative service. Job was done very quickly and the price was good for the assistance received.
We're very happy with the service from Wolf.
Needed a flat fixed, 25 minutes !! Thanks Trek Carnegie.
Friendly staff
Little moments when a minor thing needs attention is tended to in a positive and helpful manner. It means I’m happy to trust you for the big things eg comprehensive servicing
Expert advice and great service.
Matt is a legend. It's great having a "local bike shop" where the manager knows bikes and can fix anything. I've bought several bikes from Trek and I always get great service. Plus I love my bikes!
Thanks, Matt :)
Excellent customer service, good choice of bikes. Easy to shop in store.
Our sales person Alan was amazing. We purchased a bike for my 11 year old and he explained all the features, how to care for the bike as well as taking the time to help him find additional pieces he wanted. Highly recommend the store and Alan!
Very good service. Staff very friendly and helpful
Trek are great bikes with great service. Perfect for us.
Professional and fast. Friendly staff. Good after sales service, warrenties etc.
Knowledgeable, kind and speedy
Too range
Informative. Excellent communication about servicing of bike.
Reliable
Good Quality
efficiency of service
After sales service is good
Bikes are very good
First name removed was very helpful and gave great service. He answered all of my questions and was great setting up the new bike. I wouldn't hesitate to recommend Trek Fyshwick to others.
Good quality products and very helpful service! The guys at Trek Williamstown are knowledgeable, friendly and a delight to go to for all my bike needs.
Excellent customer service at the Richmond store. I was provided with expert knowledge about the helmet I wanted which was in stock in the colour and size right for me after a fitting.
Staff are always helpful, they take time to explain what I need to do to my bike
Very helpful and knowledgeable staff.
Thanks
Very responsive gentleman who served me making the whole process very easy
The store is a good size with gear and bikes simply and clearly laid out. Staff are attentive and keen to help but are not overly pushy.
People and ease doing things. Close to where i live.
Great service and advice. Super friendly and supportive of my issue. Did their best to resolve and ask questions along the way.