Customer Testimonials
Staff are super helpful, friendly, professional, and always find time to sort out problems at short notice
Lovely sales people. Helpful. Not ageist nor misogynistic. They meet you respectfully exactly where you are.
Service was really good.
Great shop with excellent friendly service - thank you.
The young man who advised me on the state of my bike was incredibly helpful. After being advised that the frame was irreparable I narrowed down the service on the bike. His honesty was truly appreciated and his technical integrity means I'll bring my other Trek bikes in for service in the very near future.
Worker was very helpful and knowledgeable
Nice and very helpful workers
The quality of the bike
However the salesman Adrees was amazing. Very welcoming, accommodating, patient. Answered all our questions and was very helpful.
Will come back only because of his professionalism and attitude.
ADREES needs a raise.
Great value and quality.
Friendly helpful staff.
Top shelf products and friendly service
Lewis is very knowledgeable and gave some sound advise.
Great gear, great service!
Nathan was knowledgeable and great to deal with
Great looking bike ready to go
The staff are always knowledgeable and friendly. Gavin at Trek Windsor is amazing.
The mechanic went out of his way to test some items with me before I decided to purchase! Well done that man!
Friendly and helpful staff.
Friendliness, helpfulness and knowledge of products
Matt? was great at helping and answering all my question, he gave genuine and reliable advise and service.
100%
Friendly, helpful staff.
Efficient and helpful service. Thank you
Quality products with helpful friendly service 😊
The staff at Trek Ipswich are always so helpful and friendly. They go above and beyond for their customers. It always feels like a community whenever I go in. Dan and Dylan are always ready for a chat and offer advice whenever they can. I never go anywhere else.
The service tech who helped us service my son’s bike was great. No booking and he was more than happy to help. Got the bike back running smoothly. Cheers mate
Knowledge staff that were always ready to help and answer my newbie questions and advise me of the best products for my needs
Reliable after sales services so I can keep riding my Trek Checkpoint with confidence that it’s in tip top condition. The bike mechanics also provide helpful, friendly and professional advice on bike maintenance.
Great to deal with and bike looks like new after servicing. Thanks
The staff are friendly and very helpful and do a great job servicing. On Trek products if I have a choice, I would buy accessories elsewhere not because of the quality but because of the price.
Great service and friendly staff
The staff were friendly, knowlegeable, and professional. The parts required to alter my bike arrived quickly and were installed the next day.
I am very happy with my bike.
Thank you to the staff at Trek Ipswich for great service.