Customer Testimonials
great gear and next level customer service!
bike and helmet
Trek products are well priced and the service is always top level. I recommend to family and friends
The staff are friendly and know their stuff on bikes. There is a wide variety of bike parts and other bike stuff. I just love this bikevshop.
Service was incredible and bike seems to be just perfect for our boy!
10/10 overall for Ali and Team! Customer service is second to none. Highly recommended.
Service support
Great knowledge and service
Customer service was excellent and professional. Quick transaction and willing to help to put what i had purchased on my bike. Definitely recommend them
Fantastic range of product with exceptional customer service to match
Great service at this store
Great and friendly service as usual ... thanks, Chris!
Excellent service. Friendly and motivated to assist with issues that needed addressing.
Bike in great condition after a thorough service
Good quality and reasonably priced
Always a top job
I’m really impressed with the products and service. The staff were awesome - knowledgeable, friendly and easy to deal with. And the bike is amazing. Couldn’t be happier.
Friendly, knowledgeable staff
Na
The quality of service during sales and support is consistently good. The products look like they are built to last.
Trek Cycles Hoppers Crossing offers excellent service, friendly staff, and top-quality bikes - a great experience every time.
Service (thanks, Tom) was great from making the initial call to buying in-store and some good advice around tire selection too. Impressed the tires I wanted were in stock (not easy to find anywhere else) and was impressed at the range of bikes and spares. Thanks, guys!
Good customer service,
Mat helped me secure the Marlin 5 over the phone and made a deposit.
Collection day he assist my family ver well, he check my sons bike before we take it home.
Very good customer service.
Great after sales service by Jake rectified an on going problem.very happy with this shop and will definitely purchase again from them.
Excellent service from Charlie New. He spent lots of time converting a long term Giant owner n to a Trek ebike owner.
Great and fast service.
friendly
Service is excellent! Staff go above and beyond to help and answer any questions. Highly recommend!
Great service, friendly staff,
Excellent products and services
Took my bike here as it had a weird issue with gears slipping. Joe looked at it right away for me and it hasn’t had the same issue since. He suggested that it would need a new chain soon, so I booked in to have this and a service done. All the work was finished less than 3 hours after I dropped the bike off and the bike is running like a dream. Joe’s customer service was 10/10, I couldn’t recommend him or Trek QV highly enough. Will definitely be back for all my bike needs.