Customer Testimonials
Always good and thoughtful service from the boys at Trek.
Robustness
Great advice and service
Amazing team at trek, mechanics and staff are all lovely people and really care about giving you the best service and prices possible. Love to see is
Friendly, reliable and fast
Bikes customer service are all top shelf recommend to all
Service was great, staff were informative and helpful for somebody starting to get involved with mtn biking
Exceptional service getting me back on the road after bringing in a damaged bike from a commuting trip gone wrong.
Excellent product and great service.
Matt and the team at Trek Belmont were very helpful in understanding our needs in a new bike, our budget and the changes we wanted such as a carrier, wider tyres for gravel track riding and such
Ready for pickup within a few hours same day, friendly service, no pressure but good advice
Very good service, knowledgeable and helpful
The great customer service and the option to be able to get the bikes serviced by trek!
The helpfulness of Michael & Lauchy
Very helpful staff
Picked up my bike after getting new bars fitted. They told me they put a minor scratch on the bar when fitting and were happy to replace. I couldn’t even see the scratch which they pointed out.
Didn’t want the bars replaced as for me the bike is to be ridden and will get more scratches in due course
The people who served me have always been polite and nothing too much trouble.
They offered to assist in other ways which was appreciative
Great staff, very friendly and professional. Always making sure you get what you need to ride.
Friendly, knowledgeable service.
Friendly and informative sales people.
Good products (despite lack of stock in mountain bikes due to end of model/range for 2026 bikes)
Always happy to help and explain!
Good product and services
I had great service from Lewis and the team at Trek Carnegie. Trek Carnegie received my bike tyres in timeously, informed me via text and fitted them while I waited nearby. Overall, excellent service from Lewis, Scott and the team. Thank you!
Friendly and easy to deal with staff. My new bike had a minor issue, and they fixed it quickly. Great customer service and very helpful team. Highly recommend
Great service from Alex at Trek Belmont :)
Alex was very knowledgeable, helpful and accommodating with my new bike purchase and build (recommending and fitting of accessories, without being pushy).
Great friendly and fast service!
You had what I wanted, which was a hard product to track down with stock availability
Your salesman had good knowledge of the product and was professional in his ability
Matthew and his team delivered in record time, service was top notch. Thank you so much guys
The staff are incredible especially Edreece. Very knowledgeable and helpful. Would definitely purchase from here and recommend to friends and family
Expertise. Being fully informed of work to be done and cost. Prompt service. Nice staff
Great service and good products.
Excellent service. Great staff