DOTS - Australia

Customer Testimonials

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.R. Trek Bicycle Sydney
What do you like about our products and services?

Affordable, transparent pricing for service costs. Friendly and professional staff. Quick turnaround - was told Monday but it was done the day I dropped it off.

Report a concern   January 31, 2026 — Rated 9 out of 10 by M.D. Trek Bicycle Essendon
What do you like about our products and services?

I like Trek Essendon as it is a clearance store...I get my tubes here, and I always browse the clearance items. The bike range is extensive and the team are clearly all cycling fans, and happy to chat bikes and events....good times

Report a concern   January 31, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Richmond
What do you like about our products and services?

Friendly and helpful went out of their way to find the colour Handle bar tape.

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.K. Trek Bicycle Pakenham
What do you like about our products and services?

Good promt service and great bikes

Report a concern   January 30, 2026 — Rated 10 out of 10 by F.C. Trek Bicycle Joondalup
What do you like about our products and services?

Friendly staff

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.L. Trek Bicycle Cannington
What do you like about our products and services?

Thank you for looking after my Fuel XE (Ticket #8766) . As always Travis' work is top notch.

Clinton and Lian's customers service is excellent.

-First name removed

Report a concern   January 30, 2026 — Rated 10 out of 10 by G.W. Trek Bicycle Warrawong
What do you like about our products and services?

Quality of product; competence and friendliness of staff.

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.B. Trek Bicycle Belmont
What do you like about our products and services?

I have owned 2 x Trek Modanes.
My servicing or any problems are handled easily by the Trek Belmont team.
The shop has a good variety of Nutrician, Helmets etc.
Always welcoming with a smile using my Name.

Report a concern   January 30, 2026 — Rated 10 out of 10 by P.D. Trek Bicycle Brunswick East
What do you like about our products and services?

Great guys in the shop there, always friendly and know the products well. Very happy with my bike after service.

Report a concern   January 30, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Whitfords
What do you like about our products and services?

Great staff. Fast work. Honest and reliable.

Report a concern   January 30, 2026 — Rated 10 out of 10 by P.I. Trek Bicycle Joondalup
What do you like about our products and services?

Friendly service

Report a concern   January 30, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Belmont
What do you like about our products and services?

Excellent service very happy

Report a concern   January 30, 2026 — Rated 10 out of 10 by A.P. Trek Bicycle Phillip
What do you like about our products and services?

The salesman (Duncan) was awesome. I enjoyed the riding experience of the bike I chose.

Report a concern   January 30, 2026 — Rated 10 out of 10 by B.K. Trek Bicycle Turramurra
What do you like about our products and services?

Fast, friendly, fair, professional

Report a concern   January 30, 2026 — Rated 10 out of 10 by J.G. Trek Bicycle Brunswick East
What do you like about our products and services?

great customer service and knowledge, very happy with my experience

Report a concern   January 30, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Penrith
What do you like about our products and services?

Great friendly service

Report a concern   January 30, 2026 — Rated 10 out of 10 by G.T. Trek Bicycle Knox
What do you like about our products and services?

good service and welcoming staff

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Fyshwick
What do you like about our products and services?

Friendly knowledgeable and helpful staff.

Report a concern   January 30, 2026 — Rated 10 out of 10 by N.I. Trek Bicycle Turramurra
What do you like about our products and services?

Recenlty went in for our first free service. We had one issue with a cable which was resolved without hesitation and the rest of the bike was done in next to no time. Service is great and always friednly.

Report a concern   January 30, 2026 — Rated 9 out of 10 by A.F. Trek Bicycle Myaree
What do you like about our products and services?

Very helpful. Good information and pricing.

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.F. Trek Bicycle Ashmore
What do you like about our products and services?

Quality products and great service

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.R. Trek Bicycle Osborne Park
What do you like about our products and services?

More important than the products - which are great, is the people! The staff at Osborne Park Shop is incredible, relatable and extremelly nice. Make sure they are well compensated for the work they do. What makes a place amazing is their people.

Report a concern   January 29, 2026 — Rated 10 out of 10 by E.B. Trek Bicycle Fyshwick
What do you like about our products and services?

very kind and helpful staff.

Report a concern   January 29, 2026 — Rated 10 out of 10 by B.H. Trek Bicycle Williamstown
What do you like about our products and services?

The staff are very willing to help. A number of times they have dealt with minor problems I could not deal with myself, free of charge. Things that need more attention are dealt with promptly and efficiently

Report a concern   January 29, 2026 — Rated 10 out of 10 by B.E. Trek Bicycle Turramurra
What do you like about our products and services?

Good value and style

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Essendon
What do you like about our products and services?

The brakes on my mountain bike were serviced prior to last year's Melburn Roobaix. The bike was not used again for a few months when I discoved that brake fluid had leaked out onto the rear pads rendering them useless. Reuben serviced them again and the charge was very reasonable.

Report a concern   January 29, 2026 — Rated 9 out of 10 by A.M. Trek Bicycle Camberwell
What do you like about our products and services?

friendly and proactively provided information

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Bennetts Green
What do you like about our products and services?

Great service and quality products!

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Essendon
What do you like about our products and services?

So quick and good price for a tube change.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Peter Bell Trek Bicycle Phillip
What do you like about our products and services?

Service was great. Very informative and each detail explained to me as to what was done.

As this was a complimentary first service on a new bike it made it even better.

The team and Phillip are awesome and share information about their favourite rides as well

Cheapeau as they say.


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