Customer Testimonials
Good selection of products, friendly staff, I found what I was looking for , and good price
Good location (Maribyrnong) with easy parking/offloading access
Very helpful and knowledgeable staff
Very good technical assistance and solutions for replacing damaged parts
Pricing comparable with other bicycle repair stores
Upon collection, all repairs and costs were clearly explained
Trek Bicycle can expect to get my repeat custom.
Well done Maribyrnong team.
I appreciate the quality of service, attention to detail and the Trek staff taking the time to explain things to me.
Service at the Carindale store is fantastic, Adrain and the team's service over the last 12 months is the reason I bought a bike from the store and didn't look elsewhere.
Will happily be coming back and advertising the great service and products.
Amazing service by the team at Trek Windsor. They are always accommodating and personable and provide prompt assistance. Greatly appreciate their support.
Staff and service were great
Andrew did the bike service and he was very helpful and knowledgeable, explained what needed to be done and why and gave some options to choose from. He also helped my husband in store recently and gave great advice. Thanks for your help Andrew
Very accessible, lot of choice and of course great staff service
very helpful staff
Positive experiences with both workshop and sales.
Excellent service and range of products. Great advice on spare parts to get the job done.
Friendly customer service, and easy to park near the shop.
Friendly and helpful staff.
Who listened in order to repair my bike issues.
90% better than it was.
Great help from staff
Thorough inspection and testing of faulty bike - did not just brush me off. Friendly and genuine staff
Very helpful and friendly and good products
Customer service was great, staff were friendly, informative and very helpful.
Friendly team, greets customers and offers help as soon as they’re available.
Friendly knowledgable staff
I purchased pedals and grips which veronica then assisted in me upgrading my items and also added additional sales by suggesting valve caps. Her service in retail and customer service is exceptional. Just like her friendly smile. Thank you for your service.
Regards First name removed
Helpful, personalservice and product was on sale !
Friendly & knowledgeable staff along with good range of products.
Awesome bikes, great warranty, friendly staff, decent parts availability. What’s not to recommend? Count me as a NPS promoter (and consider doing the seven point scale, the 11 point scale is old af and likely far too granular, folks)
Great service, will use it again.
Thanks
Friendly, approachable, knowledgeable staff. Thought of options and alternatives so we had a bike with all the necessary features.
Excellent customer service & whatever your bike needs are they have it in stock.
yep
Detailed explanation on bike specs which were really encouraging to start a new journey on my trek bike
Good Customer service from agent
Prompt service, efficient staff.