Customer Testimonials
Aiden was very knowledgeable and gave excellent customer service. Very happy with my bike.
The team were friendly, knowledgeable and super helpful.
Helpful staff. Quality items
Friendly, always happy to help
Quality no nonsense products and great service.
Good service turn around time. Knowledgeable staff.
Friendly. Knowlegeable.Helpful. Some great bikes.
Very friendly and knowledgeable staff. Always a pleasure to chat with. Also they know bikes very well and how to fix them.
Superb expert service
Had our bikes serviced. Couldn't do enough for us to keep us happy. Thanks to Steve and the mechanic
Excellent service and helpful staff
Products are amazing and I believe in the quality of these therefore trust them.
And the service is compliment these products amazingly. I had no idea that my first service was free upon picking up the bike. It felt amazing.
Daniel Provides excellent customer service, great friendly staff willing to help as soon as you walk in the shop.
I was happy with the bike mechanic’s work.
The service was amazing friendly helpful and knowledgeable great service thank you
Great bikes and more importantly really great people. The team at Trek Sydney are very approachable and always keen to help. They are everyday riders, not professional racers (sorry boys, I'm sure you could be if you had the time) so they understand the needs of the average person, wether you're a seasoned racer or just looking to ride to work.
There's a bike for everyone and all types of riding.
Very engaged , responsive and caring.
Very good quality service and price and friendly team
Very helpful staff
Very responsive online. The Fyshwick store is well laid out / well stocked. The staff members are knowledgable and acknowledge your presence even whilst serving other customers - which means you know what is going on.
Not bad, pretty good blokes.
Matt is always very welcoming and knowledgeable, a pleasure going into the store. Sometimes when I’m up in Joondalup I’ll pop in to chat about bikes as an enthusiast even when I’m not looking for anything in particular!
Penrith trek staff is really helpful and store is amazing.
I likely the person who suggested me and help me for service my bikes his name is Alli. No words to explain for him he is amazing person. I don’t want said anything to him and he make my bikes really good. I go back again Penrith store.
Thanks to all staffs 🙏🙏
So supportive to assist with a mechanical issue on short notice and explained what was done and why.
Always find the staff very helpful.In my case i bought product online but when i picked up i realised i made a mistake ,staff member sorted me out with the correct product. Great variety of products as well.
Very helpful staff
Good quality products to choose from with friendly and knowledgeable staff members. Would not hesitate to shop again at Trek Brunswick.
Excellent service
Friendly staff
Great service and Trek is always reliable and make great bikes