Customer Testimonials
The genuine advice and seeking to understand the issue. They will then fix or correct the issue and offer solutions. I feel comfortable with Trek Windsor and trust in the advice. Keep up the good work guys.
Lifetime guarantee, products look incredible, knowledgeable staff and always a smile and a friendly face
Friendly staff and good supply of stock.
Solid, reliable, good looking. Service with a smile, engaging and helpful. Great mechanics.
THank you for making my trek road bike 'sing' again. My knees appreciate it too!
Excellent customer service and support
Great customer service, friendly staff and quality products.
Awesome customer service as always
Amazing service, knowledgeable, friendly and genuinely interested in their customers and supporting them on their biking adventures.
Great service & Knowledge, Timothy is excellent
Friendly, knowledgeable, helpful staff
Being looked after very well
All very professional people with knowledge of their craft
Great service; quick tunaround; friendly and reliable mechanics.
Daniel and Sandow at Trek Fyshwick were able to break things down very well for a first timer and explain everything. The walked me through all the different aspects of bike features and compared them all while also answering all of my questions.
Incredibly happy with my time there and in the end bought my first bike!
15/10 would 100% recommend everyone go there and talk to them :)
Friendly service. Work was carried out on time.
Great range of products too.
Friendly and customer focused owner
Great product and the staff could not do any more to looking after my requests.
Incredible bike and incredible service
Helpful staff offered advice on frame suze and option to return if not quite right
Close to home, service & friendly staff
Fantastic service as usual
good after sales support
Good service, staff were great.
Products on the expensive side but happy to pay so long as standards remain high.
very knowlegable people top branded products
This was my second ever bike purchase after buying my Madone SL7 about 18 months ago from Gavin and the team at Trek Windsor.
I was planning on buying a second hand TT bike but after speaking to Gavin and his staff I decided to buy a P1 Speed Concept, the bike of my dreams, and I am so stoked I did. What a weapon and It doesnt hurt that the paint job is just out of this world...
The whole team were fantastic durring the purchase process and all the way through to pick up and delivery. They need to be commended for their professionalism, expertise and follow up. It's rare to find this level of service in a retail store these days.
Ultimately I went back to Trek Windsor and purchased new again for these reasons, and im really happy i did because I am confident in their after sales service and Treks warranty. Thank you again Gavin, Shantelle, Conrad and the rest of the team for always going above and beyond.
Great support from Jordan and the bike tech in setting up my new Trek bike. They set it up to match my existing bike
Great service
Decent pricing for valued customer service
Friendly and quick turnaround
Friendly staff always helpful, great range of products at good prices