Customer Testimonials
Good service and products.
I got it with best price. Professional service and kindness.
A good range of products at competitive prices. Helpful, knowledgeable staff.
One of the main reasons I will keep using Trek is the service that the staff provides. As they are riders themselves, they are always able to give practical advice, know what could be the problem when I describe it over the phone and the following up service is extraordinary.
Good crew
Friendly staff and quality products
I've had really good service for a couple of adhoc requests from Hannah and Guy, and a girl (sorry dont know her name) on service desk at Trek Turramurra. The staff feel authentic. The attitude is very helpful. The workshop and shop layout is welcoming as well.
Great service and advice. Very helpful
Great service and willing to negotiate on price.
Thanks.
Customer service was outstanding
I really appreciate the friendly service and knowledgable assistance. The range of product and the quick response to ordered goods.
The service is exceptional, they are always polite, respectful and friendly. They go above and beyond to help with any issues, questions and concerns. Great bunch of people. Highly recommend them.
Lovely full range of products and very helpful and efficient staff. Always a pleasure dealing with them.
Only the best!
Staff are very helpful, they are approachable and friendly.
Very helpfully replaced a faulty bike light immediately, thanks!
Well informed staff who genuinely want to help you as a customer.
I have purchased 3 bikes over the years plus options from Duncan his knowledge of bikes appears to be second to none, his service and attention to client needs and budget are strictly adhered to.
Quality products, great advice!
Top quality
Great product and service
personable, and efficient
Great bike and good communication from Daniel and the team at Trek Osborne Park
Friendly helpful service at a good price
Always happy with Trek. They keep repair jobs reasonable band affordable. And great quality
Fantastic experience. Great customer service and always willing to help
Very helpful staff. Get things done in a timely manner.
The service technicians have a high level of attention to detail. I really liked that they identified I was using sub-optimal disc rotors (because they were out of stock of good ones when I needed an urgent repair last time) and recommended an upgrade to RT700
Very helpful, knowledgeable and friendly service. Asked what I was aiming to do and then made recommendations based on my needs.

Attention to details