Customer Testimonials
Thanks
Very responsive gentleman who served me making the whole process very easy
The store is a good size with gear and bikes simply and clearly laid out. Staff are attentive and keen to help but are not overly pushy.
People and ease doing things. Close to where i live.
Best service with knowledge, great effort and reasonable price.
Staff very friendly and helpful.
All around great service
I have always had great service from the staff at TrekPenrith . Ranging from advice, to doing a last minute very short notice brake service on my bike the day before a big ride I had planned . I also was invited on the Wednesday morning social ride which I thought was a fantastic opportunity to test ride a bike I had short listed as a future purchase . Given the quality of the Trek bike brand and follow up service I have no hesitation recommending
Good service
Efficient, quick and very friendly service. Good brand bikes.
Workshop is well set up and in a convenient location for me.
Friendly and knowledgeable staff.
Bike was ready to go at pickup.
Staff were able to answer all of my questions.
Fantastic services, extremely knowledgeable staff, treated my bike like their own. Shout out to Joe in particular
Always helpful and responsive.
Great knowledgeable and helpful customer service.
Excellent value.
Great service. Staff are always welcoming
Great service & knowledge
Kawana You're simply the best
Better than all the rest
Better than anyone
Anyone I've ever met
Good service excellent part finish on time
Friendly team
We have a Trek ebike and are very happy with it. The assistance and service that we have received from Trek Turramurra was most appreciated.
Easy to park. Easy to find product. Staff were friendly and helpful.
Im ok, thank you
Great bike and price and fantastic service
The trek Madone was recommended to me by a bike fitter and after trying about 6 other bikes from other makes I tested it. It was the only one I felt truly comfortable on and felt excited by.
Duncan at Trek Phillip assisted me knowledgeably and was generous with his time. He allowed me to test a couple of models for about 15 minutes each so I was able to make the right decision for me. He's also an absolute ratbag.
Andy also kindly helped me get my new bike into the back of my car and took me through some basic maintenance actions to help keep my new purchase in good condition.
Would shop there again.
Excellent warranty service
Affordable, transparent pricing for service costs. Friendly and professional staff. Quick turnaround - was told Monday but it was done the day I dropped it off.
I like Trek Essendon as it is a clearance store...I get my tubes here, and I always browse the clearance items. The bike range is extensive and the team are clearly all cycling fans, and happy to chat bikes and events....good times
Friendly and helpful went out of their way to find the colour Handle bar tape.
Very helpful and knowledgeable staff.