Customer Testimonials
Great service from great people
staff provide efficient and knowledgeable service in a friendly way
The guys at the shop were amazing with great service and knowledge and easy to talk to
Excellent service, great staff and a great mechanic. Thank you.
Great products and very helpful and friendly staff
Nathan was amazing. Knew his stuff, sold us what we wanted. His service was impeccable.
Very informative sales staff. Quality product.
Customer service was great, knowledge of the bikes on sale & the difference between each model was explained well & gave me a clear indication of what type of bike & which model is going to suit my needs
Excellent customer service
Bike was great and light weight.
Staff was friendly and informative
friendly and helpful staff
Best bike shop in the region, huge range, parking right at the door, plenty of stock and friendly, knowledgeable staff.
JJ and Ryley are always super helpful and very knowledgeable on everything bikes! I recently dropped in late on a Friday with a technical problem with my Top Fuel and the guys were able to quickly sort me out and get me back on the trails! Excellent customer service from the team at Trek Whitfords. Thanks lads!
Great bikes and accessible beginners
Great product and very nice customer service from Tom, excellent customer experience from the bike shopping in the shop, thanks!
High quality and great customer service.
Always good customer Service. James was very helpful with what I needed.
Very helpful to choose the correct bike
Great service. Very friendly and helpful without being overbearing. Very well done!
Very knowledgeable and friendly staff. Good products.
Always helpful and easy online store
Always a friendly face and great service
Very friendly and helpful. Walked in with a question about a new bike I had just received and put together (wasn’t even a Trek) and they kindly fixed my issue in 5 minutes and took it for a test ride before giving back to me. Very pleased with the service and kindness to help so promptly
Really knowledgeable staff. Super helpful and kind.
Quick service
I like the trek bicycle and the advice I receive about maintaining it
Daniel was incredibly patient and supportive while helping my son choose his bike. He took the time to explain the differences between the models, answered all our questions, and never made us feel rushed. Thanks to his guidance, my son felt confident and excited about his choice. Excellent customer service—thank you!
Great friendly service. Knowledgeable advice
Great bikes. Good service.
Nice quality of cycles and your staff was very helpful.