DOTS - Australia

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Bennetts Green
What do you like about our products and services?

I recently purchased my new Trek Fuel+ 9.8 eBike from Trek Bennetts Green, and I couldn’t be more completely satisfied with the entire experience from start to finish.
The team were incredibly helpful throughout the whole process, offering great advice, useful suggestions, and the opportunity to take trial rides on different bikes to help me decide which one was the right fit for me. Their knowledge and friendly approach made the purchase easy and enjoyable.
A special mention must go to the store manager, Ken Shoring, for his friendly manner, helpful insights, and genuine support during the decision-making process.
I am extremely happy with my new Trek Fuel+ 9.8 and would highly recommend both the Trek product and the informative, friendly service provided by the staff at Trek Bennetts Green.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.N. Trek Bicycle Penrith
What do you like about our products and services?

I went in there yesterday and the staff were really friendly and got my bike fixed in like 10 minutes definitely going there again

Report a concern   June 18, 2026 — Rated 9 out of 10 by V.T. Trek Bicycle Osborne Park
What do you like about our products and services?

Friendly and knowledgable service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Looks like a good store- well stocked- friendly staff

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.R.S. Trek Bicycle Fyshwick
What do you like about our products and services?

Trek - Fyshwick are fabulous. Nothing is ever any trouble. They recently fixed a broken spoke to get us back on the road. Thoroughly recommend them.

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle Sydney
What do you like about our products and services?

Charlie was very friendly and helpful. Solved my problem, also recommended the trek riding activities.

Report a concern   June 17, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Brunswick East
What do you like about our products and services?

Very friendly and helpful

Report a concern   June 17, 2026 — Rated 10 out of 10 by G.G. Trek Bicycle Carnegie
What do you like about our products and services?

Great service

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.W. Trek Bicycle Knox
What do you like about our products and services?

Excellent service, Chris had a very happy personality that explained all.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Jan Jo Wicher Trek Bicycle Ipswich
What do you like about our products and services?

brilliant as always. super friendly and service 2nd to none.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.T. Trek Bicycle Warrawong
What do you like about our products and services?

Great products and always exceptional customer service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by W.T. Trek Bicycle Carnegie
What do you like about our products and services?

Great service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Knox
What do you like about our products and services?

Great crew that were very attentive. Store looked great!

Report a concern   June 17, 2026 — Rated 10 out of 10 by Louie Po Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Very helpful and understanding which bike is right for you. Easily to talk to and opened mind stuff 👍🏼

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Turramurra
What do you like about our products and services?

Great service with friendly and helpful staff.

Report a concern   June 16, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Belmont
What do you like about our products and services?

Your salesman Alex Lim. Was very professional and knowledgeable about the product. The buying experience was very smooth and efficient. Would definitely use this dealer for any future purchases.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Jacqueline Fraser Trek Bicycle Carnegie
What do you like about our products and services?

Efficient friendly service
Bike looked almost brand new after service

Report a concern   June 16, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Richmond
What do you like about our products and services?

Really great knowledgeable and friendly customer service.

Report a concern   June 16, 2026 — Rated 10 out of 10 by D.C. Trek Bicycle Turramurra
What do you like about our products and services?

Extremely informative and helpful staff. Genuinely taking the time to assist. Great quality products

Report a concern   June 16, 2026 — Rated 10 out of 10 by A.V. Trek Bicycle Myaree
What do you like about our products and services?

I bought the Trek Checkpoint SL5 and the decision was made easier with Kit's help and advice. Product and Service is highly recommended.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Alfredo Vasquez Trek Bicycle Cannington
What do you like about our products and services?

friendliness and accomodation, Kit at Myaree was really helpful in giving me advice to help me decide

Report a concern   June 16, 2026 — Rated 10 out of 10 by E.M. Trek Bicycle Carindale
What do you like about our products and services?

Our first time to TREK Carindale and were very impressed with initial phone order and subsequent follow ups, at the store the staff were very obliging and helpful.

Report a concern   June 16, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Bennetts Green
What do you like about our products and services?

Best customer service around! 10/10 would come back again.

Report a concern   June 16, 2026 — Rated 10 out of 10 by S.F. Trek Bicycle Sydney
What do you like about our products and services?

Being local and friendly. Doing what you say you are going to do is important and happens all the time with Trek people

Report a concern   June 16, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Maribyrnong
What do you like about our products and services?

Only had the bike for a day but seems to be a good build. Service was really good, staff wasn't pushy at all which I really appreciate. Staff were attentive and helped me right away.

Report a concern   June 16, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Woolloongabba
What do you like about our products and services?

First rate products I’ve never had any problems with. Customer service is always the best I’ve experienced in the industry.

Report a concern   June 16, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Myaree
What do you like about our products and services?

They had what I needed and staff at the shop were super helpful about finding the product I needed.

Report a concern   June 16, 2026 — Rated 10 out of 10 by S.E. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Great customer service
Great product knowledge

Report a concern   June 16, 2026 — Rated 10 out of 10 by C.W. Trek Bicycle Penrith
What do you like about our products and services?

The customer service was friendly and informative. The quality of work in replacing my rear cassette and derailleur was excellent.

Report a concern   June 16, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Fyshwick
What do you like about our products and services?

Great advice, great service in my purchase


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