Customer Testimonials
I went in there yesterday and the staff were really friendly and got my bike fixed in like 10 minutes definitely going there again
Friendly and knowledgable service.
Looks like a good store- well stocked- friendly staff
Trek - Fyshwick are fabulous. Nothing is ever any trouble. They recently fixed a broken spoke to get us back on the road. Thoroughly recommend them.
Charlie was very friendly and helpful. Solved my problem, also recommended the trek riding activities.
Very friendly and helpful
Great service
Excellent service, Chris had a very happy personality that explained all.
brilliant as always. super friendly and service 2nd to none.
Great products and always exceptional customer service.
Great service.
Great crew that were very attentive. Store looked great!
Very helpful and understanding which bike is right for you. Easily to talk to and opened mind stuff 👍🏼
Great service with friendly and helpful staff.
Your salesman Alex Lim. Was very professional and knowledgeable about the product. The buying experience was very smooth and efficient. Would definitely use this dealer for any future purchases.
Efficient friendly service
Bike looked almost brand new after service
Really great knowledgeable and friendly customer service.
Extremely informative and helpful staff. Genuinely taking the time to assist. Great quality products
I bought the Trek Checkpoint SL5 and the decision was made easier with Kit's help and advice. Product and Service is highly recommended.
friendliness and accomodation, Kit at Myaree was really helpful in giving me advice to help me decide
Our first time to TREK Carindale and were very impressed with initial phone order and subsequent follow ups, at the store the staff were very obliging and helpful.
Best customer service around! 10/10 would come back again.
Being local and friendly. Doing what you say you are going to do is important and happens all the time with Trek people
Only had the bike for a day but seems to be a good build. Service was really good, staff wasn't pushy at all which I really appreciate. Staff were attentive and helped me right away.
First rate products I’ve never had any problems with. Customer service is always the best I’ve experienced in the industry.
They had what I needed and staff at the shop were super helpful about finding the product I needed.
Great customer service
Great product knowledge
The customer service was friendly and informative. The quality of work in replacing my rear cassette and derailleur was excellent.
Great advice, great service in my purchase

I recently purchased my new Trek Fuel+ 9.8 eBike from Trek Bennetts Green, and I couldn’t be more completely satisfied with the entire experience from start to finish.
The team were incredibly helpful throughout the whole process, offering great advice, useful suggestions, and the opportunity to take trial rides on different bikes to help me decide which one was the right fit for me. Their knowledge and friendly approach made the purchase easy and enjoyable.
A special mention must go to the store manager, Ken Shoring, for his friendly manner, helpful insights, and genuine support during the decision-making process.
I am extremely happy with my new Trek Fuel+ 9.8 and would highly recommend both the Trek product and the informative, friendly service provided by the staff at Trek Bennetts Green.