Customer Testimonials
Brand is strong and well known, good range of products
The helpful and friendly staff like Ali, Karen, and Pete from Trek Bike Penrith.
The team were super friendly and I finally have my bike back in working order. Thanks crew!
Super helpful, great to speak with. Always willing to help/teach people who have no idea what they are talking about!
Really impressed with the sales and service assistance provided.
It was the customer service from your staff that will give me reason to come back again
Great service. Love the bike.
Always open, well stocked; always good for a chat and/or advice.
Thanks!
Great service and love the bike.
My only complaint was the lengthy wait for the specific bike in my size. Not the fault of the store or the staff. Still highly recommend!
Huge shoutout to the team at Trek Bikes Bennetts Green. After a quick phone call they took my son’s bike straight in during the school holidays and replaced a broken sprocket the very same day — no questions asked. Absolutely amazing service, friendly staff and a lifesaver for a kid wanting to get back out riding. Highly recommend!
Had what I needed and friendly and helpful staff. Shout out to Karen.
I really like the quality and design of Trek bikes and accessories. My Trek FX 2 feels smooth, comfortable, and very well built, especially for fitness riding and daily commuting. I also like how clean and integrated the Trek and Bontrager accessories are, which makes it easy to keep the bike looking minimal and premium. The staff and service have also been very helpful and knowledgeable, making the overall experience enjoyable and professional.
Awesome bikes and followed up by excellent service by Dylan, Daniel and Jasper leading the way with the team.
Staff go the extra mile, always ready to offer their advice.
Very helpful and knowledgeable staff
Great service and got a hard to find part for my trek rail extremely quick. The team did an amazing job!
First name removed
well organised, quoted and planned
Always costs more than you think or expect but doesnt everything
staff very helpful and accomodating
Good service, recommended exactly what i wanted which is good, and also showed examples n talked mature for the work experience kid that was there yesterday
Friendly staff, efficient service, reasonable price.
It good services
Finally found the perfect road shoes for my feet! Efficient and friendly service. Would recommend.
Top service and very friendly
Great quality products
Product was in stock.
Friendly Staff, clear and fix in the committed time
Excellent customer service from both the counter staff and the repair team.
Sorted out my tire valve on the day even though the workshop was fully booked.
I really appreciated it!
First name removed
Very efficient service, super friendly staff and top quality products.
Kate was kind, courteous, and very helpful, going to the trouble of digging through the back room stock to find the item I was looking for.
Great people, attentive service,
They managed my bike build and delivery in very good time with set up as per requirements.
Even had a cool sign made with my name on it when I went to pick it up.
Very friendly and helpful team