DOTS - Australia

Customer Testimonials

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Pakenham
What do you like about our products and services?

Friendly operators. Good advice and range of bike products, including bicycle gear.

Report a concern   September 27, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Pakenham
What do you like about our products and services?

Garry was very knowledgeable and helpful in our choice for children’s helmets. The quality was great and the pricing even better!!

Report a concern   September 27, 2026 — Rated 10 out of 10 by Nick Settanni Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Knowledgeable staff, great products, but showroom requires a little bit of a warmer feel. They ought to have some TV'S displaying tours & maybe some music in the background.
When you walk in it is dead silent, not very welcoming, doesn't have an exciting feel about it

Report a concern   September 27, 2026 — Rated 10 out of 10 by Paul Watson Trek Bicycle Majura Park
What do you like about our products and services?

Your staff have a great attitude.

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Woolloongabba
What do you like about our products and services?

Friendly good service

Report a concern   September 27, 2026 — Rated 10 out of 10 by Matthew Hamilton Trek Bicycle Ipswich
What do you like about our products and services?

Products are always very high quality.
Service is always prompt and attention to detail is important.

Report a concern   September 27, 2026 — Rated 9 out of 10 by P.M. Trek Bicycle Carnegie
What do you like about our products and services?

Helpful service - Lenny helped me through the process of purchasing items and installing them.

Report a concern   September 27, 2026 — Rated 10 out of 10 by E.R. Trek Bicycle Ashmore
What do you like about our products and services?

Excellent service and great quality product t

Report a concern   September 27, 2026 — Rated 10 out of 10 by A.W. Trek Bicycle Maribyrnong
What do you like about our products and services?

Very good customer service. Explained clearly the price options and what need to be serviced on the bikes.

Report a concern   September 27, 2026 — Rated 10 out of 10 by C.T. Trek Bicycle Ashmore
What do you like about our products and services?

Good service, everything explained

Report a concern   September 27, 2026 — Rated 9 out of 10 by J.C. Trek Bicycle Sydney
What do you like about our products and services?

Great product, great service.

Report a concern   September 27, 2026 — Rated 10 out of 10 by W.A. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Kind and friendly staff, willing to help out with just about anything you ask

Report a concern   September 27, 2026 — Rated 10 out of 10 by Don Yabut Trek Bicycle Ipswich
What do you like about our products and services?

Great service and friendly staff

Report a concern   September 27, 2026 — Rated 10 out of 10 by N.J. Trek Bicycle Belmont
What do you like about our products and services?

Took my bike in for a service. Upon inspection, James found that there was a crack in my back rim. Within 3 days he had found me a warranty wheel, new hub and had the bike serviced. First class! Thank you.

Report a concern   September 27, 2026 — Rated 10 out of 10 by H.T. Trek Bicycle Carindale
What do you like about our products and services?

Great service.

Report a concern   September 27, 2026 — Rated 10 out of 10 by H.V.Z. Trek Bicycle Melbourne
What do you like about our products and services?

The best shop with the best people!

Report a concern   September 27, 2026 — Rated 9 out of 10 by Matthew Robertson Trek Bicycle Majura Park
What do you like about our products and services?

Staff who know what they are talking about and a good product line.

Report a concern   September 27, 2026 — Rated 10 out of 10 by T.C. Trek Bicycle Belmont
What do you like about our products and services?

Knowledgeable and helpful staff, great range of products, and huge range of fantastic Trek bikes.

Report a concern   September 27, 2026 — Rated 10 out of 10 by Bryan Robertson Trek Bicycle Phillip
What do you like about our products and services?

Great service. Great value. Ben fixed my bike first time after other bike store failed 3 times. Thanks. Ben.

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.P. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Very quick service and the guys in store are always helpful

Report a concern   September 27, 2026 — Rated 10 out of 10 by T.D. Trek Bicycle Pakenham
What do you like about our products and services?

Great service, fast repairs,polite helpful customer service. EXCELLENT.

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Ipswich
What do you like about our products and services?

Great service. Staff are so friendly and helpful.

Report a concern   September 27, 2026 — Rated 9 out of 10 by L.Z. Trek Bicycle Richmond
What do you like about our products and services?

Good service

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Ipswich
What do you like about our products and services?

Awesome staff and great quality products!

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Ipswich
What do you like about our products and services?

Quality

Report a concern   September 27, 2026 — Rated 10 out of 10 by B.C. Trek Bicycle Richmond
What do you like about our products and services?

Staff was incredibly knowledgeable and helpful.

Report a concern   September 27, 2026 — Rated 10 out of 10 by B.H. Trek Bicycle Burleigh Heads
What do you like about our products and services?

The Trek Burleigh team are customer focussed, doing everything possible to get you the right bike and look after you for the longer term. The store has a great layout and is very welcoming with each bike category sensibly laid out.

Report a concern   September 27, 2026 — Rated 10 out of 10 by A.R. Trek Bicycle Carnegie
What do you like about our products and services?

Service staff were very knowledgeable and communicative. I’ll be back.

Report a concern   September 27, 2026 — Rated 10 out of 10 by L.J. Trek Bicycle Coburg
What do you like about our products and services?

Customer service was great

Report a concern   September 27, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Phillip
What do you like about our products and services?

Absolutely awesome service. The guy who worked on my son’s bike was great from start to finish. Communication was excellent, and he had the bike sorted within 24 hours. Fast, efficient and hassle-free.

The price was very reasonable as well.Really happy with the whole experience and would highly recommend Trek to anyone needing their bike looked after. Great service all round.


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