Customer Testimonials
Thanks guys. Great to see you.
I’ve owned a few Trek bikes over the years… never been disappointed by quality for price… my local dealers always deliver great service… on time and on budget, and with a big smile no matter what the challenge…
Good advice and friendly service
Fast and friendly service
good products ,attentive friendly staff with great service..
Knowledgable, helpful and friendly staff, who show a true interest in helping their customers.
Stephen was informative and happy to talk to me about cycling products
Amazing. Quick, helpful and great customer service
Reliable advice, good service.
They were very friendly when we came in, they did a good job and they helped me to my car.
great service - helpful advice.
Another fantastic experience with Trek Warrawong. Thank you Steve and Grub for the quick turnaround and quality fixes and bike wash. I was able to hygienically eat dinner off the top tube. Five stars. ⭐️ ⭐️⭐️⭐️⭐️
Super fast service, and the free bell was a nice touch - costs nothing but so kind to throw in for free with the complimentary service. Will be back next year to see Charlie for a new bike for my kids when their bdays roll around. Thanks again
Very pleased with my Trek. You get a quality product at a reasonable price. Service people are knowledgeable and helpful.
I love my bike. It meets my expectations for a good road bike. Also the service was efficient and helpful.
The customer service from the Coburg shop was very good
Friendly service
product range (colour, sizes and designs) is great. Service was good by one technician only, I found the younger people have very little knowledge of what they are servicing. A lesson on recreational importance to customers is much needed.
The staff team at trek Claremont is awesome, very friendly and helpful.
They make you feel welcome and if you have any questions they don't mind spending time with you clarifying it.
Plus the store is clean and the products are good quality
the person who served me was very helpful and friendly
Happy with the product and the service from the team in Camberwell is impecable
Kev - the store manager - helped me a lot when I had bike wheel damage on Sunday morning. Despite him being short-staffed and his store having lots of customers, he replaced my damaged wheel with a wheel from one of the bikes on his shop floor … and he did so at no cost to me !!
Great customer service, Kev !!!
Great service and assistance. Great range for all needs.
The guys were great. They had the stuff I needed and even fitted it to my bike while I waited. Brilliant service
Good range and price
From the moment we walked in to the Pakenham store we were given the most amazing customer service from the team. They listened to what we were after, showed all available options and assisted us to make an informed choice that suited my son's needs perfectly including additional purchases of a lock and tag for security purposes. On the day of pick up the bike was displayed with my son's name and we felt like we were picking up a new car lol. The team were fantastic and I would highly recommend them.
Luc looked after me and kept me updated on getting my bike back so I could ride. Went for a ride yesterday and super happy with how it was riding after a new drive train as clean up.
Thanks again for Luc helping me with my bikes!
knowledgeable
The team at camberwell provided great service! Extremely friendly and knowledgeable about their products. Was all around an awesome experience to shop there.
Clear with advice and options