Customer Testimonials
Good service
Nathan was very knowledgeable and discussed the differences between bikes and what each offers. Very helpful and took time with me.
While the bikes are pricey i love the quality and style that trek offers.
Great products and frendly staff
- Great value
- Wide range
- Excellent customer service
- Can't name one bad thing
The staff are very helpful and friendly
Competitive and quality sourced
Very pleased with the quick service, attention to details and taking extra step to satisfy the customer. Full Marks !
Very friendly and helpful
Excellent service. I had a cable problem on my new Rail 9 and it was fixed within minutes.
Very helpful and happy to help with advice and tips to someone taking up the sport.
Service was great , pleasant and informative
The sale assistant Sean was very knowledgeable and helpful
Great service as always, excellent product knowledge and nothing is a problem
Incredible service always By Tom, Alex,King and all the gang ! All the extra benefits of dealing with a factory team . These guys care about bikes and their customers and it shows every single time . I love going to Trek Hoppers Crossing .
No fuss and excellent customer service
Friendly and helpful!
Efficient and very friendly service. Team tries everything to accommodate any request or answer any query.
Great knowledge and customer service from Chris.
Luke was kind, great and knowledgeable in helping us with what we were after.
Great service, friendly staff.
They even let me bring my dog in rather than let her wait outside.
Very quick and reasonable and accurate service
Great freindly service. Even for those little things.
We were welcomed into the store although we had visited some time ago and failed to make a decision about making a purchase. We received very helpful advice on choosing our bikes and the things we should bear in mind in the use of these bikes. There was no hesitation in offering us a test ride which we undertook. We ordered two eMTBs and only had a short wait of 7 days for one of the bikes to be brought into stock. Collection of the bikes was very easy and we rode them home.
Trek are great bikes, and the team at Trek Clarence street have taken awesome care of me for the last 20 years.
Always get immediate & great service at this bike shop. Staff are very helpful & knowledgable.
Friendly, informative and efficient service - every single time I have dealt with the great staff at Joondalup. What a great example!
Good customer service
Excellent Knowledge and service
The Trek bikes are very stylish & engineered for performance. Great colours to choose from.
I also picked the sleek slim designed fenders.
We also chose a helmet for with safety features.
Good efficient service and staff are helpful.