DOTS - Australia

Customer Testimonials

Report a concern   September 1, 2025 — Rated 10 out of 10 by Warren Ainsworth Trek Bicycle Cannington
What do you like about our products and services?

Great service

Report a concern   September 1, 2025 — Rated 10 out of 10 by C.G. Trek Bicycle Richmond
What do you like about our products and services?

Great staff. Cam, Simon and Kate have been
Great
Helpful and insightful
They go the extra mile

Report a concern   September 1, 2025 — Rated 10 out of 10 by L.P. Trek Bicycle Sydney
What do you like about our products and services?

Friendly staff
Was able to buy the product I needed.

Report a concern   September 1, 2025 — Rated 10 out of 10 by C.M. Trek Bicycle Penrith
What do you like about our products and services?

Friendly helpful service

Report a concern   September 1, 2025 — Rated 10 out of 10 by S.A. Trek Bicycle Brunswick East
What do you like about our products and services?

Super friendly and helpful staff.

Report a concern   August 31, 2025 — Rated 10 out of 10 by K.M. Trek Bicycle Coburg
What do you like about our products and services?

Staff are so helpful and accommodating especially with repairs.

Report a concern   August 31, 2025 — Rated 10 out of 10 by D.S. Trek Bicycle Kawana
What do you like about our products and services?

Friendly and helpful team, my new E bike is awesome. Loving it already.

Report a concern   August 31, 2025 — Rated 10 out of 10 by N.W. Trek Bicycle Melbourne
What do you like about our products and services?

Georgia is incredible with her service!

Report a concern   August 31, 2025 — Rated 10 out of 10 by T.H. Trek Bicycle Belmont
What do you like about our products and services?

Good service and honest advice.
My son loves his new mtb. Thanks 🙏 :)

Report a concern   August 31, 2025 — Rated 10 out of 10 by T.F. Trek Bicycle Ipswich
What do you like about our products and services?

Great products.
Exceptional instore service.

Report a concern   August 31, 2025 — Rated 10 out of 10 by D.K. Trek Bicycle Ashmore
What do you like about our products and services?

Well built products and supported with great service.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Patrick Hui Trek Bicycle Hoppers Crossing
What do you like about our products and services?

The staff there are super friendly and helpful. Went extra miles and times to help us. Even spend time to share the knowledge that he has with my kids.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Jason Southby Trek Bicycle Carnegie
What do you like about our products and services?

Great products and friendly professional
Service

Report a concern   August 31, 2025 — Rated 10 out of 10 by M.D. Trek Bicycle Bennetts Green
What do you like about our products and services?

The whole team at Trek Bennett's Green are really knowledgeable, friendly, and passionate about cycling and the Trek brand.

The service team are also friendly and efficient with any repairs and upgrades they have done for me.

Absolutely love my Checkpoint and dealing with the team at Trek.

Report a concern   August 31, 2025 — Rated 10 out of 10 by B.R. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Knowledgeable staff were very helpful. Great range and everything I needed in the one place.

Report a concern   August 31, 2025 — Rated 10 out of 10 by R.M. Trek Bicycle Sydney
What do you like about our products and services?

Great quality with fair prices. Staff are knowledgeable and thoughtful

Report a concern   August 31, 2025 — Rated 10 out of 10 by R.W. Trek Bicycle Carindale
What do you like about our products and services?

Honest and helpful. Open weekends. Good job!
I don’t give away compliments so well done, thank you.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Anne Murphy Cruise Trek Bicycle Carnegie
What do you like about our products and services?

Services are always very efficient and helpful

Report a concern   August 31, 2025 — Rated 10 out of 10 by M.J. Trek Bicycle Belmont
What do you like about our products and services?

Knowledgeable and non pushie sales staff.
Large range and size of bikes.

Report a concern   August 31, 2025 — Rated 9 out of 10 by K.S. Trek Bicycle Penrith
What do you like about our products and services?

Great service and good specials

Report a concern   August 31, 2025 — Rated 10 out of 10 by M.S. Trek Bicycle Sydney
What do you like about our products and services?

Great customer service and very fast return time of bike - same day.

Report a concern   August 31, 2025 — Rated 10 out of 10 by M.O. Trek Bicycle Rouse Hill
What do you like about our products and services?

Professional service and didn't try to upsell me on things I didn't need.

Report a concern   August 30, 2025 — Rated 9 out of 10 by S.H. Trek Bicycle Carindale
What do you like about our products and services?

The team demonstrated empathic listening and understanding of maintenance needs. Although the bike is old, when we got it back, it felt like brand-new! Great job!

Report a concern   August 30, 2025 — Rated 9 out of 10 by W.P. Trek Bicycle Camberwell
What do you like about our products and services?

Easy access with parking in the front

Nice range of accessories and gadgets to bling the bike.

Report a concern   August 30, 2025 — Rated 10 out of 10 by J.A. Trek Bicycle Belmont
What do you like about our products and services?

Great quality products. Backed with a highly knowledgable team who are extremely helpful.

Report a concern   August 30, 2025 — Rated 10 out of 10 by C.K. Trek Bicycle Majura Park
What do you like about our products and services?

Service is always friendly, fast and effective. Thanks!

Report a concern   August 30, 2025 — Rated 10 out of 10 by Tony Walker Trek Bicycle Rouse Hill
What do you like about our products and services?

easy to access; timely and pleasant service; tidy and airy shop

Report a concern   August 30, 2025 — Rated 10 out of 10 by Y.S. Trek Bicycle Fyshwick
What do you like about our products and services?

Everyone involved in the sale was super helpful and just really nice people. The bike was worth buying for the customer service alone.

Report a concern   August 30, 2025 — Rated 10 out of 10 by J.W. Trek Bicycle Essendon
What do you like about our products and services?

My trek Rail 7 has been the best bokr ive ever had k am so happy with the ride and build quality.

I love in Greenaborough and have several other bike stores closer I could go to for service. I only come to Trek Essenedon due to the amazing customer aervice I have revieved from the start when buying the bike to each service. Consitant communicating each time I drop it in for a service has been amazing.

I am in the automotive industry working fir a large manufacturer and I wish alot of my aervice and sales departments I look after were at the same level as Trek Essendon. Keep it up.

Report a concern   August 30, 2025 — Rated 10 out of 10 by P.R. Trek Bicycle Bennetts Green
What do you like about our products and services?

The team at TREK always are on the ball and the communication is excellent. I will be back for sure.


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