DOTS - Australia

Customer Testimonials

Report a concern   March 4, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Richmond
What do you like about our products and services?

The friendly, helpful and welcoming staff - who know what they're talking about and go above and beyond to support their customers - fostering a sense of loyalty and encouraging return custom. Additionally, I always appreciate the openness and transparency of their pricing (for services etc). Always a pleasure!

Report a concern   March 4, 2026 — Rated 10 out of 10 by B.I. Trek Bicycle Myaree
What do you like about our products and services?

Friendly service and advice from the last behind the counter.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Justin Abrahams Trek Bicycle Melbourne
What do you like about our products and services?

Service was elite, the bike is amazing. Thanks so much guys

Report a concern   March 3, 2026 — Rated 9 out of 10 by H.M. Trek Bicycle Essendon
What do you like about our products and services?

The service at the counter was helpful, friendly and informed. It was great that they could take a look at my bike and provide a guide as to what type of service would be appropriate. I was able to leave my bike and have it serviced the next day.
All so efficient and helpful, with a detailed report accompanying the invoice. A great experience for a social rider.!

Report a concern   March 3, 2026 — Rated 10 out of 10 by D.F. Trek Bicycle Penrith
What do you like about our products and services?

You've got a bicycle maintenance workshop and a good stock of parts.
Youre polite, efficient and friendly.
You know your work and do it well for a reasonable price
My old Azzurri has a new lease of life and now everything works beautifully.

Thanks!

Report a concern   March 3, 2026 — Rated 10 out of 10 by J.A. Trek Bicycle Sydney
What do you like about our products and services?

Both are awesome. !

Report a concern   March 3, 2026 — Rated 9 out of 10 by A.B. Trek Bicycle Knox
What do you like about our products and services?

Good customer communication. Placed an online order, received a call to notify me that if had been received and when would best suit me to pick up.

Report a concern   March 3, 2026 — Rated 10 out of 10 by R.N. Trek Bicycle Carindale
What do you like about our products and services?

Vast range of products and excellent customer service

Report a concern   March 3, 2026 — Rated 10 out of 10 by E.O. Trek Bicycle Turramurra
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   March 3, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Great range & quality. No drama service. Knowledgable staff willing to share.

Report a concern   March 3, 2026 — Rated 10 out of 10 by P.K. Trek Bicycle Fyshwick
What do you like about our products and services?

Friendly, knowledgeable staff ready and able to assist. Convenient location and easy drop off/pick up.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Blake Barron Trek Bicycle Ipswich
What do you like about our products and services?

Quality products and the team are always willing to help!

Report a concern   March 3, 2026 — Rated 10 out of 10 by K.V.D.V. Trek Bicycle Turramurra
What do you like about our products and services?

they've always been good to me and consider them all my friends

Report a concern   March 3, 2026 — Rated 9 out of 10 by N.K. Trek Bicycle Sydney
What do you like about our products and services?

Great and efficient service. Obviously slightly disappointing that the bike needed maintenance quite soon after the purchase but the job was done quickly and was free of charge as expected.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Dimitri Markakis Trek Bicycle Phillip
What do you like about our products and services?

Great customer service and after sales service

Report a concern   March 2, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Pakenham
What do you like about our products and services?

Wolf and Axel new their products and were great to deal with

Report a concern   March 2, 2026 — Rated 10 out of 10 by D.L.J. Trek Bicycle Knox
What do you like about our products and services?

Clean and grea shop!

Report a concern   March 2, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Very helpful, friendly & respectful

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.N. Trek Bicycle Warrawong
What do you like about our products and services?

Great service, very happy with my new bike!

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.G. Trek Bicycle Knox
What do you like about our products and services?

Products: good quality.

Services: A friendly , helpful, knowledgeable, kind and thoughtful team of staff.

I highly recommend and encourage everyone to try them.

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.S. Trek Bicycle Belmont
What do you like about our products and services?

The whole team is awesome, Thanks Alex for your reccomendations!

Report a concern   March 2, 2026 — Rated 10 out of 10 by S.R. Trek Bicycle Pakenham
What do you like about our products and services?

Salesperson was very knowledgeable with excellent customer service

Report a concern   March 1, 2026 — Rated 10 out of 10 by T.B. Trek Bicycle Maribyrnong
What do you like about our products and services?

Good service

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.C. Trek Bicycle Burleigh Heads
What do you like about our products and services?

good service, great experience and always willing to help.

Report a concern   March 1, 2026 — Rated 10 out of 10 by K.Y. Trek Bicycle Pakenham
What do you like about our products and services?

Great friendly service, keep it up.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Gareth Pannan Trek Bicycle Carnegie
What do you like about our products and services?

Good prices, Great staff & service!
Always willing to help & look for solutions for any problem!
Can't recommend highly enough!
I have had many different staff serve me there & all were excellent!
Cheers, :)

Report a concern   March 1, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Great Service and products

Report a concern   March 1, 2026 — Rated 10 out of 10 by P.B. Trek Bicycle Penrith
What do you like about our products and services?

Knowledgeable and helpful staff, without being pushy in the wrong ways (pun intended) .

Never had a warranty issue with a Trek bike.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Pj Galea Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Great products and even better service at the Hoppers Crossing and Maribyrnong store.

Report a concern   March 1, 2026 — Rated 10 out of 10 by L.M. Trek Bicycle Turramurra
What do you like about our products and services?

The team at Turramurra are always very helpful.


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