Customer Testimonials
Friendly sales, quick and professional service
High quality products.
The service was near perfect - friendly, informative and helpful.
Very good friendly and helpful customer service.
The staff from both the sales team & service were friendly and professional with a 'we can do it attitude ' made me feel humble and worthy whilst in store, enough that I made a second purchase 3 days later.
Super helpful and generous w your time. I was able to get everything fixed up in same day which was amazing! Will be back for all bike related things thank you
Helpful staff and plenty of stock to choose from.
The Trek team at Phillip are always welcoming, friendly and helpful, able to answer my queries. My Domane+ was serviced well and I was impressed that Ben did a thorough check of the bike before I left the store to determine what level of service it required, which turned out to only be level 1.
I had my bike service done by the trek Camberwell team yesterday. It was such a great experience. The team was so professional and friendly. They treat customer sincerely with effectively communicating both ways. Great shop, great team. It is my place to go for any bike related matters.
Very high customer service friendly team providing quality products and services
everything is finehere
Great service and easy to deal with
Fast service, friendly, professional and better than expected
very good products and very accomodating staff
Great service!!
Trek make and sell high quality bikes at very competitive prices. The service at Majura Park was exceptional, selling me the bike I wanted and made the modifications I wanted without hesitation.
Our salesperson was informed, kind and patient. The price was satisfactory.
Friendly knowledgeable staff with good customer service.
Excellent knowledge and friendly service
Helpful friendly service 5 stars!
Very knowledgeable and friendly staff
High quality products and service.
Nick went above and beyond delivering and setting up my bike and trainer as I’ve had shoulder surgery and couldn’t do it myself.
Design language of bike and also wide selections.
The customer service was outstanding. Very helpful.
Lachlan was very professional and knowledgeable about his products and was able to guide us to the right bikes for us very quickly. We were on foot with shopping so he even helped us by delivering the bikes later that day. First service is free, and the shop stocks a wide range of accessories.
Colin was very helpful and despite not having a booking, he was able to re-setup my rear wheel tubeless on the day.
Very professional and the detail cleaning was not expected you have done such a great job thank you
Extremely knowledgeable and friendly staff who have helped us to make purchases which fit our needs and lifestyle.
We have recommended friends and family to visit the Fyshwick store for their cycling needs.
Loving our Trek FX+2
Fi and Rob
Great service pricing was good.