Customer Testimonials
Friendly and knowledgeable staff. Not to mention that on the ride home following its service, the bike felt so good that instead of going directly home, about 5km - as originally intended - I did a detour down along the Dandenong Creek Trail and turned it into a 35km ride. Great job, people.
Always great service here at Trek, Fyshwick. Love to see the team and chat about bikes while getting my upgrades, repairs or services done.
Great advice and easy purchase. Helped us choose a bike for our son. Great guys.
Knowledgeable staff and good service. Family friendly for small children.
Always friendly people at the store
Great staff and service.
Amazing service thanks Joel
Staff is knowledgeable and gave very good advice. I purchased the Marlin 4, great quality and value!
"Why in the Bert Newton did you get in there?"
Always great friendly service and knowledgeable advice
Friendly, knowledgeable service, lead time to assemble bike was fast, even at the end of the week.
Shop layout location at Windsor is great.
The team and Norbert are great , very helpful , knowledgeable and encouraging.
Great service from Marco, very knowledgeable, and helpful with my first new bike purchase!
The product are quality and service and after sales support is fantastic
The service was fantastic. The person who served me was Richie they did not have the bike in stock. He said he would get it the next day. And it was there great service and I had dealings with the other staff members, which were fantastic as well. I highly recommend trek brand Good quality bikes.
Staff were friendly, helpful and answered all questions
Nice, come join in a ride anytime you want to join in the fun !!!!!!!!!!!!
call me on 0410 788 593
The product itself are excellent so as the customer service that was really exceptional. Shout out to Richie and Deon for helping me get my son's bike set up and delivered. Happy and very satisfied customer here. Cheers!
Good products and helpful staff
I had a fantastic experience at Trek Bicycle Knox. The staff were professional, friendly, and genuinely passionate about cycling. They patiently answered all my questions and helped me find exactly what I needed. Highly recommend their service!
Friendly staff
Great service, always friendly and very helpful
Friendly and helpful staff
Walked in to a greeting which was good to hear, followed by professional service and same day pick up. Would highly recommend their store very clean and bright. Will definitely be recommending
Good quick efficient service
The team at Trek Rouse Hill are always super friendly and helpful.
Generaly have what i want in stock, and the staff have always been helpful.
My son was hit by a car and his new bike damaged significantly. It was a complex matter.
Soroosh was sensational.
The staff were very engaging re the questions I was asking about upgrading bike.
Thanks so much for the friendly, prompt service! The team are experienced and recommended local trails to check out - they're just as focused on the customer enjoying the product as they are on the product itself. Feels like a local business in many ways :)