DOTS - Australia

Customer Testimonials

Report a concern   July 30, 2026 — Rated 10 out of 10 by Omer Arshad Trek Bicycle Majura Park
What do you like about our products and services?

Trek is a brand that I am a loyal customer of, but the best part was the customer service that I received from your shop.

Maya was exceptionsla in providing all the advise and showing different options. She even did a quote for few options for customsied bikes.

Great shop and exceptional customer service.

Thank you Trek and Maya, specifically.

Report a concern   July 30, 2026 — Rated 10 out of 10 by I.T. Trek Bicycle Essendon
What do you like about our products and services?

Friendly service

Report a concern   July 30, 2026 — Rated 10 out of 10 by C.R. Trek Bicycle Osborne Park
What do you like about our products and services?

Great in-store advice and service. Excellent range of bikes on display.

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.M. Trek Bicycle North Lakes
What do you like about our products and services?

Had a great experience with the team when I needed to get two bikes serviced. Also great information for some local trails to hit up!

Report a concern   July 30, 2026 — Rated 10 out of 10 by L.M. Trek Bicycle Turramurra
What do you like about our products and services?

Very well presented store. Excellent service provided by Tatiana. She is very knowledgeable and personable. Highly recommend!

Report a concern   July 29, 2026 — Rated 10 out of 10 by I.C. Trek Bicycle Sydney
What do you like about our products and services?

Friendly and helpful staff

Report a concern   July 29, 2026 — Rated 10 out of 10 by L.T. Trek Bicycle Turramurra
What do you like about our products and services?

Very professional, friendly and good communication.

Report a concern   July 29, 2026 — Rated 10 out of 10 by B.J. Trek Bicycle Pakenham
What do you like about our products and services?

Quality, advice

Report a concern   July 29, 2026 — Rated 10 out of 10 by D.J. Trek Bicycle Carnegie
What do you like about our products and services?

Great service done efficiently and on time. Knowledgeable tech.

Report a concern   July 29, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Windsor
What do you like about our products and services?

Jayden was great and communication generally (your bike is ready, heres how much it is) was excellent.

Report a concern   July 29, 2026 — Rated 9 out of 10 by Chris White Trek Bicycle Woolloongabba
What do you like about our products and services?

The very friendly approachable staff. Trent and his team are knowledgeable and always happy to provide advice.

Report a concern   July 29, 2026 — Rated 10 out of 10 by G.G. Trek Bicycle Cannington
What do you like about our products and services?

Quality products at reasonable prices and great service

Report a concern   July 29, 2026 — Rated 10 out of 10 by S.W. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Amazing customer service

Report a concern   July 29, 2026 — Rated 10 out of 10 by B.H. Trek Bicycle Sydney
What do you like about our products and services?

Always efficient and friendly.

Report a concern   July 29, 2026 — Rated 10 out of 10 by K.A. Trek Bicycle Phillip
What do you like about our products and services?

We bought the first bike for our son from Trek. As he grown, he has the third bike from Trek. All bike are in good condition and regular service from Trek. We are very grateful and wondering if we can trade in.
My son sometime swings by to Trek to consult about his Mountain Bike. Fortunately Andy is very patience to give his time. My son admired Andy's product knowledge and his insight. Thank you, Andi!

Report a concern   July 29, 2026 — Rated 10 out of 10 by N.R. Trek Bicycle Woolloongabba
What do you like about our products and services?

Generally good value and well spec

Report a concern   July 29, 2026 — Rated 10 out of 10 by B.S. Trek Bicycle Majura Park
What do you like about our products and services?

The service at Trek Majura is so good. You feel like a friend, talking to a really helpful friend.

Report a concern   July 29, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Ashmore
What do you like about our products and services?

Great staff, always so friendly, always willing to help and the service is excellent.
I will always take my bike to Trek.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Neil Dreyer Trek Bicycle Phillip
What do you like about our products and services?

Always helpful and friendly. Great bike shop!

Report a concern   July 28, 2026 — Rated 10 out of 10 by S.V. Trek Bicycle Ashmore
What do you like about our products and services?

We like the marlin range you have on offer

Report a concern   July 28, 2026 — Rated 10 out of 10 by Symond Russell Trek Bicycle Woolloongabba
What do you like about our products and services?

Great service and great customer engagement. Helpful and understanding of customer requests.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Luke Morwitch Trek Bicycle Phillip
What do you like about our products and services?

Great personal customer service and good to see the business giving young/competent people employment

Report a concern   July 28, 2026 — Rated 10 out of 10 by G.C. Trek Bicycle Joondalup
What do you like about our products and services?

Good quality - good range

Report a concern   July 28, 2026 — Rated 10 out of 10 by G.B. Trek Bicycle Belmont
What do you like about our products and services?

Very helpful and knowledgeable. Great product and good pricing. Thoroughly recommended.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Steven Leong Trek Bicycle Carnegie
What do you like about our products and services?

Great service from the Trek team as always

Report a concern   July 28, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Bennetts Green
What do you like about our products and services?

Both services and products are very good!

Report a concern   July 27, 2026 — Rated 9 out of 10 by D.H. Trek Bicycle Phillip
What do you like about our products and services?

Very helpful and courteous staff

Report a concern   July 27, 2026 — Rated 10 out of 10 by L.B. Trek Bicycle Fyshwick
What do you like about our products and services?

Friendly service and always promptly fix the problem.

Report a concern   July 27, 2026 — Rated 10 out of 10 by K.W. Trek Bicycle Fyshwick
What do you like about our products and services?

Daniel is a helpful person great to deal with

Report a concern   July 27, 2026 — Rated 10 out of 10 by G.H. Trek Bicycle Camberwell
What do you like about our products and services?

Super quick and professional service!


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