Customer Testimonials
Efficient service and performed what was necessary without overcharging.
Friendly staff and a good range of genuine Trek accessories
friendly knowledgeable staff.
Great people and place
Quality Product
Great quality products, great sales, excellent service
Personal service. Staff member (Alex) took time to talk through options and fit device
Staff are super friendly and helpful, especially Nick.
Quality products
Service is friendly and knowledgeable. People are always helpful and nice to deal with
Helpful friendly service, very happy with the bike
Good old fashion friendly service by someone who clearly knows and loves bikes and a good range of stock
Quick service with fair pricing and great communication
They go above and beyond for customer service.
Great service, comes with a high price but worth the quality. I wasn’t offered a breakdown of the service which could of helped
Great quality bikes and gear. All staff members I’ve dealt with have me very friendly and helpful. It’s always a joy to visit.
The person let us try multiple bikes riding around the shop and explaining stuff well
Good range of cycling kit & bikes.
Great service provided by Jordan & team.
Friendly staff, good price, and great results.
The service guys are friendly, efficient and explain what is needed clearly. Work is done to high standards.
best child seat setup ever ;)
Excellent service with that extra mile commitment to keeping me safe on the road. Thank you 🙏
The service was spot on even though we didn’t end up buying a bike from the store. The information that they offered when I came to buy some parts was awesome. We still bought a trek bike just from a dealer closer to our home.
Staff was super friendly and knowledgeable and would have no hesitation recommending the shop as a place to buy a new bike or parts
Always great customer service! Thank you
Quality products, well designed, and amazing service at many locations
I recently had a warranty claim on a frame and dealt with Rachael Bradley, she was amazing to deal with, great communication and attention to deal throughout the whole process.
Excellent advice and service for exceptional products.
Daniel was amazing, he talked me though every part of my new Trek even helped down load my apps, was very pleased with the service I got.
Extremely friendly & helpful. Lachlan, Wolf (I think!) & Dan service & advice has been absolutely second to none. Always very approachable & welcoming into their store. Keep up with great service Team!
Fantastic service from very knowledgeable staff and great bikes.
The service is great, and the staff is knowledgeable