Customer Testimonials
Great service from Marco, very knowledgeable, and helpful with my first new bike purchase!
The product are quality and service and after sales support is fantastic
The service was fantastic. The person who served me was Richie they did not have the bike in stock. He said he would get it the next day. And it was there great service and I had dealings with the other staff members, which were fantastic as well. I highly recommend trek brand Good quality bikes.
Staff were friendly, helpful and answered all questions
Nice, come join in a ride anytime you want to join in the fun !!!!!!!!!!!!
call me on 0410 788 593
The product itself are excellent so as the customer service that was really exceptional. Shout out to Richie and Deon for helping me get my son's bike set up and delivered. Happy and very satisfied customer here. Cheers!
Good products and helpful staff
I had a fantastic experience at Trek Bicycle Knox. The staff were professional, friendly, and genuinely passionate about cycling. They patiently answered all my questions and helped me find exactly what I needed. Highly recommend their service!
Friendly staff
Great service, always friendly and very helpful
Friendly and helpful staff
Walked in to a greeting which was good to hear, followed by professional service and same day pick up. Would highly recommend their store very clean and bright. Will definitely be recommending
Good quick efficient service
The team at Trek Rouse Hill are always super friendly and helpful.
Generaly have what i want in stock, and the staff have always been helpful.
My son was hit by a car and his new bike damaged significantly. It was a complex matter.
Soroosh was sensational.
The staff were very engaging re the questions I was asking about upgrading bike.
Huge thanks to Nick for helping out as always! Helped me be ready for nationals racing!!!
Friendly, knowledgeable staff in the Sydney NSW store. Good products, fair prices.
excellent recent service and advice
Do I know what I’m doing at the bike shop when I go in? Absolutely not. Is that obvious to everyone who works there? Probably. But I appreciate that they help me without judgement. And now having watched numerous videos on changing a tyre, my confidence knows no limits, as I successfully took to the road yet again today on a fully inflated tyre.
Person who served me was very polite and gave me a reasonable quote. Said the job could not be done today but would be completed tomorrow which I was more than comfortable with. I was extremely surprised when I received a message less than two hour later to say my job was ready. Price was within the range he gave me.
Extremely happy with the service provided and always glad to see someone who under promises and over delivers. 10/10
Ken (bike mechanic) seemed to be across replacement battery for my Verve+ and price matched competitor. Order and delivery as advised.
Great all round service
Very helpful team members
Service is exceptionally good. No pressure by great advice and help.
Fantastic service. Even though I don't own a trek bike, the staff give fantastic support.
The merchandise is good and the team very helpful.
My experience at Trek Coburg was excellent. Kon took the time to give me product advice and provide me with information that was extremely helpful. I will definitely be coming back.
Quality products and great service - the staff are knowledgeable and helpful.
Shop layout location at Windsor is great.
The team and Norbert are great , very helpful , knowledgeable and encouraging.