Customer Testimonials
Personalised service from very well credentialed people.
Greg and Lachlan were amazing.
They helped out in every query i had.
Friendly staff
Friendly staff fast turn over great advise
It’s good when you ask a question and you get all the information you need to make a decision. Staff are always helpful and have a smile, keep it up , the only downside is some of the stock is unavailable and has to be ordered in
Good wk & people
Great products and friendly service. Happy with my service experience. Ben explains what was done during service and why. That helps me understand and appreciate what he’s done to keep my bike in top condition.
The honesty of your staff and genuine caring of their customers.
Knew the product they were trying to sell and gave genuine recommendations based on my usage
Rob, Ruben & the team are great to deal with & aim to help where possible.
We purchased 2 electric Trek Bikes and helmets absolutely happy with them.
Also the Staff Managers Myaree Christine and Cannington Clinton were absolutely amazing to deal with. Thankyou to both of you. Kind Regards Leanne and Brian Knox.
We purchased 2 electric Trek Bikes.
Great team with heaps of knowledge and eager to help any enquiries .
Qualiity of products and services.
I really appreciated the quality bike service by Carter from Melb QV
quickly & efficiently dealt with a mechanical problem, had my bike back same day!
fantastic service staff
Great quality products and servicing. Mechanics were very helpful and kept me informed with every step.
Helpful, friendly staff, quick turn around, would reccomend.
I came to the shop for a spare tube, as I had a puncture whilst as I was out riding. Good pickup by the staff to ask if I needed a water refill.
Great customer service
Trusted and premium brand that is known to be reliable.
Friendly service and great work
The service in the Knox Trek shoop has been great.
Chris helped me to choose my perfect bike . He did a quick fitting and change the original tyres for the ones I wanted.
Knowledgable staff who took the time to explain the bike to me and set me up
Great customer service at Knox. Bikes are very good
Bike service, product knowledge & friendliness. All excellent.
Excellent service.
Nathan was super helpful and very informative
Great shop layout, friendly knowledgeable staff to assist and good service on bike. Very happy.