Customer Testimonials
Okay bikes, decent staff, could be better
Always had good service and reasonable turnaround.
Did miss a building front tyre which I picked up when picking up the bike which was abit frustrating that it wasn’t identified and fixed
Quality, customer service is 10/10 even for my young son who was purchasing a helmet. He wasnt spoken down to, details were explained. overall experience was great
Always greeted on arrival, great communication and friendly staff
Great service
Great personal and informative service
Top quality bikes and even better service
outstanding, very friendly and helpful
Staff were friendly and very helpful
Friendly and helpful
Quick and easy as I knew what I wanted. Walked in and walked straight out with my purchase.
Friendly and knowledgeable staff
Great quality bikes and very helpful staff
First time purchase. So far so good. Good customer service by the staff.
Helpful crew.
Trustworthy Trek professional service and advice. Friendly and helpful staff.
Great looking store - crew are awesome!
Have a good variety of quality products.
Staff are always friendly and extremely knowledgeable and helpful.
The people are very friendly. Very happy to help. The bike has withstood teenage use. Very robust. Great bike for a teenager.
Friendly assistance and advice, and great bikes
Many Thanks
Quality products and people! Great service!
Excellent build quality and bike frame geometry.
Customer service at Joondalup Trek is fantastic!! Matt and his team are great to deal with and always deliver.
Excellent customer service from Andrew
Fast, friendly and knowledgeable service.
Good Service, Detailed Information about the quote to repair before starting.. quick turn around. And my bike looked new again 😁.
Customer focused and a fair price
The staff were extremely helpful, knowledgeable and friendly. Delivery was very quick and the entry level bike is value for money in comparison to other brands I have looked at.
Staff are super helpful and professional.
Prompt and Quality service!
Great help with purchasing bike shorts.