Customer Testimonials
Products are easy to find and the young man that served me was friendly and very helpful.
The best!
Staff were incredibly knowledgeable and patient as I tried out a number of different bikes. As someone who doesn't know a lot about bikes, they really took the time to explain my options and made sure I was comfortable with my decision - I was able to try multiple options and discuss the pros and cons to ensure I got the perfect option for me. So happy with the outcome. Paul, Jackson were fantastic, thank you both! :)
Quality bike store backed up by friendly and authentic service.
Great store very helpful staff and great product
Amazing service and knowledge from the gentleman
Friendly staff, willing to help
Honest appraisal
Fair respectable pricing
Staff are always very helpful & offer advice, super friendly. Every time I have been in they have provided great service
I engaged Trek to assemble a custom build gravel bike.
The staff and mecahic were very helpful with information and knowledge of products and assembly possibilities (parts, wheels, tyres &, build issues) with the frame I had.
The mechanic contacted me at various stages of the build where alternatives or variations might be needed.
I was happy with the worked performed and final result.
Friendly helpful staff and very good customer service
We like the quality of the product and have always supported the brand so we also buy Trek for our kids.
The service is fantastic with friendly, helpful and very knowledgeable staff.
Thank you!
It’s good to go into a store and get the right advice and good service, keep it up
I visit this store for the clearance items....but they had a full price tool that I specifically needed, so I bought it. I like to chat to the knowledgeable staff about options for my next upgrade to the many bikes in my household
Products are good, I like to visit tobsee next seasons bikes, and markdowns on this seasons models
Great customer service.
Great customer service - the team gave lots of advice and were super helpful
Quality and Service are superb
Good kit, great personalised service
Excellent products, and friendly and helpful staff. Only issue I have is I discovered that the lower tube guard was not provided with my bicycle upon purchase. I haven't been back to the store to ask.
It worked a treat the first time
Excellent customer service.
Good customer service and delivered my bikes ahead of time.
Friendly staff. Job finished when they said it would be.
Good quality
Trek Bikes are great! I have Marlin 4 and Marlin 6. So far they've not let me down. Services are excellent! Eamon, Ali, et al are all customer friendly. I get discounts as well (all smiles there)
Transparent communication, friendly service and great turnaround time
Friendly and helpful staff with particular mention to Rob and Reuben.
Issue was resolved well
Great personal service