Customer Testimonials
Knowledgeable staff who are friendly but not pushy
Very friendly staff who are always ready to help
Friendly service
Freindly staff, great help, very knowledgeable
Fantastic service, very knowledgeable staff. Great selection of bikes and gear.
The product I needed was in stock, easy to find in store and reasonably priced.
Love Trek bikes and the space and layout of the store are great. Very friendly service. Opening hours are less than ideal though.
Great service and will highly recommend to others . I am looking to replace my current bicycle - will be back again.
Hugely friendly and helpful. Great products!
Great customer service!
Best help I've ever had from a bike shop.
Great bikes. Great service beyond expectations.
Thanks Trek Rouse Hill.
Tony.
Thank you for great service and care. Tris is doing a wonderful job looking after my bikes.
Good products and good service
Service is always good
Quick and efficient, quality bike service
Quality products
Excellent after sale service
Great Team
Good range, lots of hydration & nutrition options
Excellent customer care, friendly staff, great bikes!
The guys at Trek Pakenham are friendly. Super helpful and very knowledgeable. Great place to get your bike and service
The store is well set out and it has all the gear. The staff are friendly and very helpful. Trek have quality products you can trust.
A great team who care! Thanks for having me!
Good fast friendly service
Excellent service
I haven’t been able to ride my bike after the service but based on previous experience it will be good. Very friendly staff, always willing to help and give great advice.
Always responsive, helpful advice and quick service turnaround
Service very good at QV. bought cleats and the staff changed them over no worries at all
very good
Helpful staff that put in extra effort to locate part i was seeking
The staff were great to deal with. Friendly and professional. Glad I purchased my first e-bike - trek slash plus for the local shop.

Best service and advice. Always goes the extra mile! Personalised service with a smile. Kudos to Eamonn Ali and the team for always genuinely looking after their customers - that’s why I keep coming back.