Customer Testimonials
Friendly staff, great service and very knowledgeable.
Excellent customer service !
I really appreciated being walked through how the pump worked, and things to watch for.
Customer service was to a high standard and interaction with my 5 year old was remarkable.
Th alloy so much for a pleasurable experience
I’ve been a trek fan for many years. Trek products are always of a high quality.
Friendly and knowledgeable staff. Efficient process to order in correct size if not in stock.
We went to a few different bike stores before getting to TREK. The service was awesome the lad was so helpful and friendly he actually made our day! The best customer service from all the bike shops we visited that day 😊
The products were at a great price we walked out happy and the kids were super happy.
Very polite. Knowledge was great. Great to deal with.
Reasonably priced and good quality
The service at Carindale was outstanding. My go to bike shop now.
Customer service was brilliant. Staff member Andrew Dunkin and another gentleman were welcoming and friendly. Andrew went above and beyond with organising the right bib size for me. Even made a follow up call to make sure arrangements were met. Nice work team Claremont 🙌🏻
Friendly, attentive staff and a good range of products, attractively displayed.
Easy to make a service booking. Pretty quick turnaround. Friendly and helpful staff.
Staff are always genuinely interested in your needs. Wonderful spacious shop , great stock , very helpful a pleasure to deal with 👍
The Phillip shop is close and has lots of parking.
The staff are knowledgeable and friendly. They always have an answer to any TREK questions and a great range of accessories.
Friendly and efficient staff. is all about the people. If the staff is treated well, they will treat well the customers.
Knowledge of staff.
Paul at teh Claremont store, was fantastic. He was helpful and turned around my sons bike very quickly saving me time. Thankyou .
Great customer service and very friendly crew
Service was great, I was able to order seamlessly online and then pick up from a store which was pretty handy to our location.
Store service was great and the staff member provided some guidance on things to look out for with regards to the bike etc.
All round good experience.
Very customer friendly , knowledgeable and helpful
Jackson was extremely friendly and helpful. Couldn’t have asked for better customer service. Ta Jackson!
Great service
Great friendly and fast service. Staff were great.
Build quality. Service experience. Friendly staff.
Good product, great people and easy to deal with
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Great quality, good range and friendly, knowledgeable staff
Staff very knowledgeable and helpful. Also very friendly.
Fantastic conscientious team!