DOTS - Australia

Customer Testimonials

Report a concern   October 8, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Fyshwick
What do you like about our products and services?

Levi was extremely knowledgeable and helpful. We are very happy the purchase and advice provided by Levi

Report a concern   October 8, 2026 — Rated 9 out of 10 by R.C. Trek Bicycle Penrith
What do you like about our products and services?

good friendly and helpful staff.

Report a concern   October 8, 2026 — Rated 10 out of 10 by D.E. Trek Bicycle Fyshwick
What do you like about our products and services?

I had a walk in request to get a new tyre fitted.

The team were very accommodating and squeezed the job in even though they were booked out for the day.

Sandow consistently offers great customer service and advice.

Thank you

First name removed

Report a concern   October 8, 2026 — Rated 10 out of 10 by G.M. Trek Bicycle Maribyrnong
What do you like about our products and services?

great service

Report a concern   October 8, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle North Lakes
What do you like about our products and services?

Friendly, informative and efficient.

Report a concern   October 7, 2026 — Rated 10 out of 10 by Jack Mintz Trek Bicycle Carnegie
What do you like about our products and services?

quick service. Efficient staff

Report a concern   October 7, 2026 — Rated 10 out of 10 by E.H. Trek Bicycle Warrawong
What do you like about our products and services?

The team is always exceptionally friendly, helpful, and knowledgeable!

Report a concern   October 7, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Turramurra
What do you like about our products and services?

Excellent service

Report a concern   October 7, 2026 — Rated 10 out of 10 by M.F. Trek Bicycle Williamstown
What do you like about our products and services?

Friendly and helpful service

Report a concern   October 7, 2026 — Rated 10 out of 10 by N.Z. Trek Bicycle Turramurra
What do you like about our products and services?

Service was amazing, no trying to push products, but gave lots of suggestions and helpful advice. Store isn’t local but will definitely return

Report a concern   October 7, 2026 — Rated 10 out of 10 by D.J. Trek Bicycle Carnegie
What do you like about our products and services?

Great seevice

Report a concern   October 7, 2026 — Rated 10 out of 10 by C.S. Trek Bicycle Bennetts Green
What do you like about our products and services?

Good prompt service

Report a concern   October 7, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Pakenham
What do you like about our products and services?

Prompt service. Clear communication.

Report a concern   October 7, 2026 — Rated 10 out of 10 by L.R. Trek Bicycle Coburg
What do you like about our products and services?

Have been riding trek for 20 years, never disappointed. Service at Trek Coburg was fantastic, will be there again for my next purchase

Report a concern   October 7, 2026 — Rated 10 out of 10 by C.P. Trek Bicycle Essendon
What do you like about our products and services?

Staff are always offering the best service and the team are very helpful and knowledgeable in all areas of customer service.
A credit to management for creating such a team that offers the experience us customers need.

5⭐️ from me. 👊.

Report a concern   October 7, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Coburg
What do you like about our products and services?

helpful, knowledgable staff, trek make great products

Report a concern   October 7, 2026 — Rated 10 out of 10 by D.W. Trek Bicycle Melbourne
What do you like about our products and services?

Great service from the team

Report a concern   October 7, 2026 — Rated 9 out of 10 by S.U. Trek Bicycle Melbourne
What do you like about our products and services?

The team is great. It's just a pity that my cycling is with Shimano gear and I have nothing to do with Trek bicycles.

Report a concern   October 6, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Bennetts Green
What do you like about our products and services?

Sales person was very helpful and friendly.

Report a concern   October 6, 2026 — Rated 10 out of 10 by F.P. Trek Bicycle Carnegie
What do you like about our products and services?

Carnegie shop took my son's bike in for its first free service. They did an excellent job in both service task and communication. They also replaced the kick stand as the rubber footer had fallen off not long after buying the bike. They provided a more suitable taller stand to. Thank you for that. Great service.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Tyson Hardman Trek Bicycle Melbourne
What do you like about our products and services?

Excellent service, going above and beyond.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Chris Wright Trek Bicycle Melbourne
What do you like about our products and services?

Friendly and efficient service and good products.

Report a concern   October 6, 2026 — Rated 10 out of 10 by J.C. Trek Bicycle Bennetts Green
What do you like about our products and services?

Great bikes and friendly staff

Report a concern   October 6, 2026 — Rated 10 out of 10 by M.H. Trek Bicycle North Lakes
What do you like about our products and services?

Someone who knows what they are talking about and what will suit the persons needs.

Report a concern   October 6, 2026 — Rated 10 out of 10 by C.K. Trek Bicycle Carnegie
What do you like about our products and services?

High quality and innovative

Report a concern   October 6, 2026 — Rated 10 out of 10 by I.W. Trek Bicycle Bennetts Green
What do you like about our products and services?

great bikes & an enthusiastic & knowledgeable staff

Report a concern   October 6, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Myaree
What do you like about our products and services?

The service we received was excellent. Listened carefully, presented options that worked for us, and had great product knowledge.
I have worked in the bike industry before, and have high standards of others- this experience surpassed my standards, and was a pleasure to visit the store

Report a concern   October 6, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle Camberwell
What do you like about our products and services?

Very helpful customer service, knowledgeable, not pushy

Report a concern   October 6, 2026 — Rated 9 out of 10 by John Fells Trek Bicycle Carnegie
What do you like about our products and services?

The accessories and the customer service.

Report a concern   October 5, 2026 — Rated 10 out of 10 by B.H. Trek Bicycle Knox
What do you like about our products and services?

Good friendly service. Quality products


Privacy Policy