Customer Testimonials
good friendly and helpful staff.
I had a walk in request to get a new tyre fitted.
The team were very accommodating and squeezed the job in even though they were booked out for the day.
Sandow consistently offers great customer service and advice.
Thank you
First name removed
great service
Friendly, informative and efficient.
quick service. Efficient staff
The team is always exceptionally friendly, helpful, and knowledgeable!
Excellent service
Friendly and helpful service
Service was amazing, no trying to push products, but gave lots of suggestions and helpful advice. Store isn’t local but will definitely return
Great seevice
Good prompt service
Prompt service. Clear communication.
Have been riding trek for 20 years, never disappointed. Service at Trek Coburg was fantastic, will be there again for my next purchase
Staff are always offering the best service and the team are very helpful and knowledgeable in all areas of customer service.
A credit to management for creating such a team that offers the experience us customers need.
5⭐️ from me. 👊.
helpful, knowledgable staff, trek make great products
Great service from the team
The team is great. It's just a pity that my cycling is with Shimano gear and I have nothing to do with Trek bicycles.
Sales person was very helpful and friendly.
Carnegie shop took my son's bike in for its first free service. They did an excellent job in both service task and communication. They also replaced the kick stand as the rubber footer had fallen off not long after buying the bike. They provided a more suitable taller stand to. Thank you for that. Great service.
Excellent service, going above and beyond.
Friendly and efficient service and good products.
Great bikes and friendly staff
Someone who knows what they are talking about and what will suit the persons needs.
High quality and innovative
great bikes & an enthusiastic & knowledgeable staff
The service we received was excellent. Listened carefully, presented options that worked for us, and had great product knowledge.
I have worked in the bike industry before, and have high standards of others- this experience surpassed my standards, and was a pleasure to visit the store
Very helpful customer service, knowledgeable, not pushy
The accessories and the customer service.
Good friendly service. Quality products

Levi was extremely knowledgeable and helpful. We are very happy the purchase and advice provided by Levi