Customer Testimonials
Very friendly staff, knowledgeable and supportive throughout the purchase
Friendly knowledgeable and efficient.
Great bike and great service - highly recommend
Good friendly, knowledgeable, efficient service
Ability to see and touch products for real (not possible via internet shopping!)
As I was purchasing glasses and a new helmet it was important to wear these and see how they look and fit. Simply not possible when purchasing items via the internet!
Personal service from experienced staff was excellent.
Lots of interesting information got from staff
Helpful, professional and quick turnaround.
Excellent level of help and information
Great service, friendly staff
Great service once again from Cheltenham Cycles. Bike was in for replacement bars and some work on my Di2 group set. Kept fully informed on the work and end result was spot on. My go to bike shop in Cheltenham.
First class service,
Very friendly, knowledgable and helpful staff.
Quick free delivery, easy to work with
Great advice and set up from Toby and Kev on my new Scott XC. Time spent on suspension set up was particularly appreciated. Will be a regular visitor when in Eastbourne. Thank you.
Out on a group with with my Cycling club mates, just out of Ilkley, one of me gear cables broke, returned to Wheelbase, Ben appreciated my predicament and set to work immediately, 45 mins later, all sorted including a chain issue, had me back on the road in no time, thanks Ben, very much appreciated.
Very helpful staff
Fantastic and easy team to deal with and value for money.
Professional service from knowledgeable and helpfull staff
Great range of products to select from with great advice provided.
Great service in the shop and good value products.
The staff are incredibly friendly, and everything is fixed perfectly.
All
You have a fantastic range of bikes to choose from. The bikes are displayed in a large area not all jammed together as they are in many bike shops. It is great that one is able to test ride the bike in a safe area before a purchase.
When purchased the bikes were adapted for our particular size and requirements.
Thank you guys.
Best team best bike shop around !
Amazing service and always a smile
Thank you 💥
Great kit, great knowledge, great coffee!
Helpful staff who quickly identified a fault and sent my bike away to get fixed, all rectified quickly!
An excellent team of devoted guys, knowledgeable and accommodating.
Knowledgable and helpful staff. Excellent range of bikes.
friendly helpful service
Love my new bike, thanks so much for taking the time to understand what I needed. There seem to be so few options actually available for womens sized bikes and I had really struggled to what I wanted until I tried Bay Cycles.