Customer Testimonials
I would just like to say that the service I receive is always excellent. The staff are always willing to help and provide great advice. Everyone is friendly, professional, and a credit to the team.
I would especially like to say a big thank you to James for all your help. It is very much appreciated. Thank you for always going the extra mile.
thanks First name removed
Friendly and helpful. A joy to shop here.
Quick & easy booking of bike rental. Great customer care &advice picking up/dropping off bikes
Good selection of bikes available
Reliable, everything is ready on the date that they set, great knowledge of all things bikes
Always very helpful
good service
Staff are excellent alwxys welcome you when you enter and are knowledgeable, really know their stuff
We had a family mountain bike lesson. Al was very knowledgeable and able to tailor the ride to meet our family at the level we were at. He gave us all skills we will use into the future. The ride was fun and the scenery was beautiful. Would highly recommend!
I bought my G line electric from Shrewsbury, Trek shop and the service and advice I got from Will was excellent and all the other staff were very helpful too
Efficient and friendly service
Friendly and efficient service. I was a walk (ride) in and my flat tyre was fixed within 20 mins.
Quick and well done
just great knowledge of products . Trust and very helpful
Friendly,
there is plenty of choice of spares and bikes
Mariana Was great in helping us choose the bike and was very patient with us. Thank you
The bikes are of excellent quality and perfectly fit our heights and preferences. Communication and service have been very friendly and helpful. Thanks for everything!
Ordered My New Crankbrothers Mallet Shoes
Had them delivered in a day
Fantastic
The staff are friendly
Russell even let me video him putting on a new tyre so that I could get my head around the process in case I need to know on a roadside one day !
Thank you
Good range of products and excellent service
Primarily the range of stock (in my case tyres) and the friendly and helpful service to check through stock room items (as opposed to those on display) to ensure I got the specific tyres I wanted
excellent communication and prompt service.
Great selection of bikes, clothing and accessories. Knowledgable and friendly staff. Service department is excellent.
Warm welcome. Really knowledgeable staff that took the time to find out exactly what I needed and helped me to find the perfect bike to suit my needs.
All my questions were answered. Would 100% recommend. 😊
Perfect! Quick, good and friendly service of our two bikes. Highly recommend.
Friendly staff and a great service. Did not try to oversell me.
I visited this place after being disappointed in the trek dealer in Bangor who had no stock of trek bikes on display, the moment I walked into Mourne cycles i was gobsmacked at the range of trek bikes on display ,they had everything, along with the friendly knowledgeable staff, I purchased a fx2 ,this is going to be my go to place from now on, very happy
Michael found me the perfect bike. I explained what I wanted it for and he was able to tell me exactly which bike would be best for me. He ordered it and built it for me. Great service and quick too.
Great bunch of guys who always go the extra mile to sort out your bike problems and give advice. They will try and fit you in even when they are really busy. They have been life savers, and i would be hesitant to get my bike sorted anywhere else. They have a lot of bike knowledge. Being so close to where I live is also so handy. The shop has a friendly and relaxed, chilled atmosphere.
Friendly, professional and expert service and advice.