Customer Testimonials
Good selection of products
Always friendly, honest and pragmatic about finding low cost solutions for repairs. A pleasure to visit.
A very friendly accessible and knowledgeable service
Easy to deal with and very knowledgeble
The service was great as someone who knows nothing about bikes they looked after me and didn’t stress that I asked a million simple questions.
Mariana was knowledgeable and talked through the options for a first e-bike . There was no hard pressure selling. She was very helpful once I had made my choice and arranged a test ride to confirm before I actually bought it.
Well known brands.
Straight forward customer service.
Good pricing
Delivery in 2 days.
Helpful staff
Great products
The fact that people had time to chat to us about the bike and issues, even taking a photo of something I d lost so I knew what to look for ….because of that I found it straight away
The service and the people who work there are fabulous. Good product and quick service for getting spares. Great shop.
Fantastic friendly service
All the team at Roots are always happy to help and advise on things “bike and cycling”
The repair was done quickly with a full explanation of what the issue was and the work carried out.
My go to bike shop when I’m making any major purchases. Damien and the team are alway very helpful and help you make a good informed decisions on any purchase.
Excellent service as always. My bike is like a brand new bike after the service
Courteous, positive, friendly and knowledgeable. Thoroughly deserve success. Very efficient.
Professional, high quality products and services
Very fast service at competitive price
Staff very helpful and knowledgeable was very easy to deal with
Quick turnaround
Great team with expert mechanics
Everything has always been very efficient, and the staff are always helpful and ready to give advice on my own bike and products in store.
Quality bikes as well as other products. Very supportive customer service.
The attention to detail is key for me allied with the quality of the service and mechanics
Excellent service, fast, friendly and efficient.
Stephen and Mark were fantastic to deal with.
Well presented bike shop well stocked with good selection of products. Staff were brilliant and gave excellent service. Would highly recommend. First name removed
Friendly, honest and very helpful services. I would highly recommend.
Knowledgeable staff & value for money services
Friendly personal service
Great service and did not try to upsell things I didn’t need
Knowledgeable people that addressed not only the problem that I asked about but also solved related issues with my bike and equipment.