Customer Testimonials
Great customer service. Always there to help and advise.
Can pretty much get anything in. Knowledgeable.
Great service!
The individual service and advice was great.
Good value, very strong. Excellent knowledge by staff and very helpful, perfect for a novice like me. Clean store. Well laid out and great choice of products.
Excellent quality bikes and great mountain biking trials.
Friendly and knowledgeable service.
Great service from Cycles UK, Greenwich! They had my Trek FX 3 ready in just 4 days, especially considering the bike had to be ordered in and the accessories had to be fitted. A special mention to Sonny, who was very helpful and accommodating even though the store was quite busy. I bought the bike through the Cycle Scheme, and they didn’t redeem the voucher until they handed over the bike fully fitted with all the accessories, which was comforting. They also included the first service free.
Probably the best customer service I’ve received in any shop not just a bike shop. Amazing level of care and patience and knowledge
the bikes are very good, the shop has nice and helpful staff
Extremely friendly, professional and helpful staff. thank you!
Great staff and very knowledgeable. Thank you Tom
The service was incredibly good and fast, thank you!
Very knowledgeable and friendly staff. Great selection of bikes to choose from.
Excellent personal service from a great local bike shop. Always helpful, always friendly.
Staff here always great and willing to help
Super helpful staff and aftercare is amazing.
Responsive service
Bike serviced and puncture repaired efficiently. Dropped off in the afternoon and could have collected at the end of the day
Excellent service! Fast and friendly and they know what they’re doing. Thank you!
It's all good. Great service, great price, great staff
Adam was great. Gave us loads of info and made it seem like he wasn't just there to sell but to help. Amazing stuff 🤘
The team at Wandsworth are remarkably welcoming and flexible too.
I’ve received a fantastic service ever since the shop opened.
The Guys in the St Albans store were amazing - attentive and helpful
Great store with friendly staff. If you want a bike look no further.
Great service on my bike and good selection of bikes for sale. Super happy to have a local bike shop
Peter and Sandra are incredibly knowledgeable and helpful. Having very little knowledge on bikes they helped me establish what was best suited for my needs. Highly recommend visiting.
The staff are always very cheerful, friendly, and knowledgeable about the range of products they stock.
I have been a customer of Bay Cycles for many years and I wholeheartedly recommend their services. The staff is consistently friendly and provides excellent advice whenever it is needed. I would not consider using any other business for my bicycle servicing needs.
Always brilliant service at big bear from a friendly team Thanks