Customer Testimonials
Good products, great communication and speedy delivery. I would highly recommend Gary’s Cycles
I love the bike I was sold. Adam and the team did really well to get a similar bike in for me to test first. They then give me an option to put a deposit down and try the exact one and frame size I wanted. It was great and I was very impressed with customer service throughout and Adam's patience and clarity in answering with all my newbie questions! Thanks, Cycles UK!
Kept informed, friendly.
Friendly staff. Allows willing to help.
Quality, advice and service
Keith fully understands what i am looking for and delivers everytime.
He is a pleasure to deal with.
I’ve had a fantastic experience with this bike shop! The staff are always friendly and welcoming. They quickly fixed the issue with my bike and let me know by email as soon as it was ready — super convenient! The team is always happy to give professional advice and go the extra mile to help. Highly recommend this place to anyone looking for reliable service and great customer care.
Great service, knowledgeable and helpful staff.
Excellent service from very knowledgeable team
Very friendly and experienced staff - knowledgeable in road, gravel, mtb and leisure ebikes. Lovely to see the service department at the front of the shop and they were really helpful in sorting a tyre fitting for me - happy to teach me how to fit 'tight' tyres. Looking forward to picking up my new ebike.
Really friendly and helpful service showing a lot of patience with my indecision and questions!! I went to trek Bicester for a Saturday social ride and a few weeks later picked up my gorgeous new bike!! 🤭
Ben went above and beyond dealing with my warranty claim
Very helpful assistant good products
Very knowledgeable and helpful.
Great communication I could have laugh and joke with staff, it wasn’t so formal there great set lads there thank you for a great bike.
Fantastic service asked if they could fit an inner tube at short notice all completed within 10 minutes. Great to have this shop in Wantage
Excellent
I was out for a cycle ride when I got a puncture, it was getting late, 4pm, came across this cycle shop in Canterbury, thought I would just ask if they could possibly do the repair for me so late in the day, yes nothing was too much trouble, so courteous and kind, did the repairs just before they closed and got me on my way again!
Thank you so much for this, it was so good to know there’s still shops around that have give great customer service, keep up the great work!
Very friendly helpful service
Product range, prices, clear and easy website, fast shipping
Super helpful staff as always, ordered just what I needed and helped fitting it
they had the parts i wanted for the best price
Fantastic advice and support, zero pressure showroom, with effective researching of solutions to requests for upgrades and accessories. Just a great place for buying anything bike related and for bike servicing.
Good workmanship, fast service and a fair price
Range of specialist shoes on offer
Quick service - in and out in about an hour
Great service. For a shop that is full of beautiful expensive bikes they also do a great job on servicing and repairs at a competitive price.
And mine is NOT a beautiful expensive bike!
Took my bike in to have brakes sorted out great service and the problem clearly explained which will be monitored over the next few weeks.
Very good service from Rob
Very attentive and knowledgeable quick
To respond & supply replacement parts
Will recommend him to the bike club l am a member of…The Beamish Odd Sox the
Oldest club in the North East.
A great service with really helpful and accommodating staff.
Advice freely given to aid safe cycling.
It can feel intimidating coming into a cycling shop when you’re not an experienced cyclist. I like the way the shop is professional and welcoming and meets me at the level I’m at. And that’s why I’ll take my business back there.