Customer Testimonials

Had a phone call saying what I ordered was out of stock, but they could offer an alternative. I raised a technical question and the guy explained everything and reassured me. Talked me through some things and got the alternative sent out to me rather quickly.
10/10 for customer service. I felt valued, unlike some big companies.

A friendly and very helpful service from an excellent bike shop

So professional and explained everything to me .

Thanks you

Knowledgeable and reasonably priced

Great mechanical service with a smile. Thank you.

Great service, great products and great staff.

New bike ordered through my Halfords cycle to work voucher . A good service from start to finish

Ordered at 12.30pm wed and delivered at 8.30am thur next day.

Excellent service. Knowledgeable staff. Welcoming. Wide range of good quality products.

We bought our bikes from you and have always left them in for service staff has always been very helpful

Super personal service from Paul ....👍

The staff are ALWAYS extremely helpful and nothing is too much trouble. They give honest answers and I never feel like they're trying to sell me something. The shop has a nice, warm and relaxed vibe.

Always great service, good prices and the team there are always attentive, polite and professional.

The best shop around for bikes, accessories and service

Great location, friendly knowledgeable staff.

Excellent service and advice

Very helpful and informed staff and service.

The staff. Extremely polite, helpful and competent.

Very helpful and didn’t push to sell

Very friendly and professional service.

First Class Service

Fairly local. Good quality products. Good service

Easy to order. Great collection services.

Excellent speedy service and excellent workmanship. Friendly and welcoming.

Everyone in the bike shop is very friendly, helpful and warm. I have been going there for years, in fact, anything I need I go there as I know it will always be a good outcome. I just trust them 100%.

Thanks always for your honest help and support.

Marta x

The team is very kind and helpful. I got my bike through bike to work scheme and they handled my order very quickly. Will recommend.

Everything explained really well and a great job on my Brompton and my off road bike

I ordered a bike but then cancelled. Extremely professional and knowledgeable.

Very helpful worked out well

Great customer service, high quality parts! Keep on peddling! Cheers 🤙🏼

Staff are very knowledgeable which make your decision making easy.
The post bike service is also very professional which also give me confidence when out on the bike. Thanks Team Wheelworx.