Customer Testimonials
Friendly, polite and extremely helpful. Request dealt with in a very professional and competant way.
Would have no problem recommending this company to anyone.
First class job always helpful fast and efficient great set up
Friendly, helpful staff. Good value.
Excellent service! Especially as someone who is just starting to get into bikes so has absolutely zero knowledge. Took so much time to explain and make sure I understood things about the bike.
Great team, great bikes
The people I worked with were friendly and accommodating. I appreciated the loan of a multitool and the assistance I received after I made a mistake while booking bikes.
I really recommend Trek shop and my new Trek bike. Customer service was amazing, very helpful and professional. My new bike it's amazing. Thank you
The total experience was excellent, great customer service. They took great care in preparing both the bike and me
Brilliant service.
Always happy to help and easy to deal with.
They have been great when my bike had an issue and needed a warranty replacement. They handled everything and kept me informed all the way through the process.
Cant recommend them enough.
Knowledgeable staff only to happy to give valuable advice and options re cycle compatibility
Prompt and friendly service. Sorted my bike problem quickly. Nice set up overall.
Friendly, knowledgeable and relaxed.
Fantastic service and support, Many Thanks
The replacement of my creaking bottom bracket was carried out in good time at a reasonable cost. My bike is now running smoothly and quietly. An excellent local service!
Love the team, professional and very helpful.
Staff Knowledge on products is excellent….. just the help and advice we needed.
Great customer service, the guys I spoke to were awesome and so friendly. Adam in particular
Great service and selection
I always recommend Richmond Cycles to friends and family. I appreciate the friendly service and willingness to explain and discuss technical information intelligently without bike-splaining! I truly trust them with my bike.
Prompt and thorough service - all materials required for repair already stocked and staff went above and beyond too. Will definitely recommend and now our 'go to' for all bike issues. Many thanks hanks again.
Lynne Stuart
Great service
Me gusta todo ,el servicio al cliente la eficiencia en el taller y la amabilidad del personal para mi son excelente equipo sigan así yo los recomiendo a mi familia y amigos ,nos vemos pronto para adquirir mi nueva bicicleta 🚲
Very helpfull, quick service, coffee shop next door and they know their bikes
Friendly and listen to you
Very helpful and attentive, even though my order was small. Great selection of bikes and accessories.
Great and respectful staff, always help you out with any problems or with anything you ask about. Just Great and quick service as always.
Lovely team at the Cycles Uk, only had basic parts and repairs done so far but they are quick and well priced.
V helpful, listens to your needs and trys to resolve
We received so much professional advice.
Clearly given by a very knowledgeable team.
Lots of choice.
Very helpful staff