UK

Customer Testimonials

Report a concern   October 14, 2025 — Rated 10 out of 10 by Ashley Farmer Mike Vaughan Ltd
What do you like about our products and services?

⭐️⭐️⭐️⭐️⭐️ Outstanding Service!

Took both my Trek bikes in for a service and booked them for the top-level package. The mechanic called to say they didn’t both need the Platinum and that Gold would be perfectly fine — really appreciated the honesty. They also rang each time something came up that might add extra cost, keeping me fully informed throughout.

I’ve been getting my bikes serviced for years, but being new to the area I wasn’t sure what to expect. Turns out, the service here is even better than what I’m used to. Excellent workmanship, great communication, and genuine care. Very impressed — thank you, and keep up the great work!

— Ashley

Report a concern   October 14, 2025 — Rated 10 out of 10 by W.B. Rides on Air Cycles
What do you like about our products and services?

An Incredibly helpful and knowledgeable team, who have been brilliant on numerous occasions when making modifications to my son’s MTB.

Report a concern   October 14, 2025 — Rated 10 out of 10 by Richard Ansell Beyond Bikes
What do you like about our products and services?

Good quality and friendly service.

Report a concern   October 14, 2025 — Rated 10 out of 10 by T.G. OE Bikes
What do you like about our products and services?

Good reports from the bike servicing. Good customer communications

Report a concern   October 14, 2025 — Rated 10 out of 10 by A.I.D. Cookson Cycles
What do you like about our products and services?

Good service. Item delivered well packed. Good price.

Report a concern   October 14, 2025 — Rated 10 out of 10 by M.L. Big Bear Bikes
What do you like about our products and services?

Great customer service, really helpful and accommodating

Report a concern   October 14, 2025 — Rated 9 out of 10 by Philip Grebbell Cycles UK Maidstone
What do you like about our products and services?

Great Friendly staff and knowledgeable too. Nothing seems to be to much trouble.

Report a concern   October 14, 2025 — Rated 10 out of 10 by C.K. Bikeology Wheelworx Naas
What do you like about our products and services?

Mike in the Naas shop is such a fantastic guy to deal with … very knowledgeable and has a lot of patience too …

Report a concern   October 14, 2025 — Rated 9 out of 10 by M.R. Rides on Air Cycles
What do you like about our products and services?

Very helpful and know what you need

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.S. Skinnergate Cycles
What do you like about our products and services?

Good service

Report a concern   October 14, 2025 — Rated 10 out of 10 by P.M. PRIMO Cycles Grand Arcade
What do you like about our products and services?

Took my bike in for an emergency repair. The team sorted it within a morning. Polite, friendly and good value for money. Thank you!

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.E. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Top quality, very professional.

Report a concern   October 14, 2025 — Rated 9 out of 10 by Martin SallyAnn Dunn Wildside Cycles
What do you like about our products and services?

Gary’s knowledge and practical insights are great

Report a concern   October 14, 2025 — Rated 10 out of 10 by Colin Moorby Cycle Technology
What do you like about our products and services?

A very friendly team took my bike in with a steering fault was repaired and serviced the same day at a great price will be takeing back for serviceing next year too

Report a concern   October 14, 2025 — Rated 10 out of 10 by P.D. Forge 1860
What do you like about our products and services?

Friendly and fitted us in.

Report a concern   October 14, 2025 — Rated 10 out of 10 by Graham Loveridge Wheelbase Lake District
What do you like about our products and services?

Popped in 3 times in total to get my son a new bike for his Birthday each member of staff was friendly and helpful.

Report a concern   October 14, 2025 — Rated 10 out of 10 by T.S. John Atkins Cycles Ltd
What do you like about our products and services?

Regularly have both my ebikes serviced and repaired at Atkins Cycles. Fast, friendly and professional service, never to busy to discuss best options. A good selection of bikes and clothing. Long may they continue!

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.D. Cycles UK Maidstone
What do you like about our products and services?

Great friendly service and very knowledgeable about bikes.

Report a concern   October 14, 2025 — Rated 10 out of 10 by Paul Evans Alf Jones Cycles
What do you like about our products and services?

Very efficient, easy to deal with.
Great range of bike for everyone.

Report a concern   October 14, 2025 — Rated 10 out of 10 by C.R.R. Forge 1860
What do you like about our products and services?

Excellent quality products. Fantastic service by knowledgeable people

Report a concern   October 14, 2025 — Rated 10 out of 10 by L.Q. Mourne Cycles
What do you like about our products and services?

Customer service is fantastic. Very helpful and attentive.

The bikes and equipment are top notch and the fact that when you buy something it is fitted or tested for you there and then is brilliant.

5 star service all the way

Report a concern   October 13, 2025 — Rated 10 out of 10 by James Ledger Mud Dock Cycleworks
What do you like about our products and services?

Excellent job on my mountain bike. It runs like brand new.

Report a concern   October 13, 2025 — Rated 10 out of 10 by K.C. Joe Daly Cycles
What do you like about our products and services?

Great staff an very helpful

Report a concern   October 13, 2025 — Rated 10 out of 10 by Neil Macleod Nevis Cycles
What do you like about our products and services?

Fantastic service from a really knowledgeable and experienced team. Really honest and accurate quotes with great help in securing warranty parts via the main manufacturer. A+ guys Thanks

Report a concern   October 13, 2025 — Rated 10 out of 10 by tomaz feler Gloucestershire Bike Project
What do you like about our products and services?

Great service, very helpful and knowledgeable staff. pleasure doing shopping there

Report a concern   October 13, 2025 — Rated 10 out of 10 by David Greenwood Cookson Cycles
What do you like about our products and services?

The best mechanics in the area. They certainly know their stuff and what’s most important is they care about their work.

Report a concern   October 13, 2025 — Rated 10 out of 10 by R.D. Peddlers Cycles
What do you like about our products and services?

Excellent staff knowledge, very fast, efficient and courteous.

Report a concern   October 13, 2025 — Rated 10 out of 10 by E.H. Maglia Rosso
What do you like about our products and services?

This gent went beyond and above to assist me , I now have a great road bike, and excellent cycle wear, when I need any thing relating to cycles I will be back at his shop .

Report a concern   October 13, 2025 — Rated 10 out of 10 by I.G. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Quality of product

Report a concern   October 13, 2025 — Rated 9 out of 10 by J.M. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

The guys on the service desk were very helpful and efficient


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