Customer Testimonials
Always a great experience when dealing with the team.
Very knowledgable and supportive staff
Excellent mechanics expertise, advice and service. Great advice on cycle touring and bike packing set ups!
Support in choosing a bike, understanding pricing options and getting the overall solution was an extremely easy process.
Dan Lynn guided us through the whole process and his extensive knowledge helped us in getting exactly what we needed.
Would highly recommend Rides on Air!
Excellent service and choice
Very efficient and great service. Got me out of a hole!
Brilliant friendly service reasonable prices would definitely recommend 👍🏽
Great shop, great people.
It's a proper bike shop! Great friendly service and availabilty of parts and bits.
Friendly knowledgeable staff
Lively atmosphere in shop
Nice atmosphere to browse the store. Knowledgeable and friendly staff. Good choice of equipment and bikes.
Very helpful. Always ready to go the extra mile.
Staff really helpful
What a fantastic buying experience. Lovely shop, bikes all well laid out. Sales and Service team were excellent in every way. I absolutely love my bike. I would only ever go here for my bike and service again. Great experience overall.
Great informative services by all staff.
Great service, wealth of information and expertise, especially for the specific type of e-cargo bike I was looking for, and the team delivered on time
Very friendly, efficient and happy to help
amazing customer service, speed of bikes arrival
Everybody was so helpful
Good selection. Friendly people.
Always friendly and helpful
Very friendly, good at engaging with the kids to make them feel welcome in store, professional advice.
The whole process of finding the right bike and getting it ordered in time for christmas was easy from start to finish.
Fantastic bike xcellent service
Friendly, helpful staff and a commitment to great service. They seem like a really great team
Excellent service and good communication.
Professional, friendly and a personable approach to customers.
Lots of choice, very helpful staff
Brilliant service from start to finish *****
Cycles UK Team did a great job explaining the issues and remediation work involved. Completed the silver service of the bike and handed it back before Christmas. End result an extremely happy 11 year old. Thanks to all involved.
Highly recommend, great customer service and willingness to help in any way possible.. thanks :)