Customer Testimonials
Straight Forward advice
Very friendly staff, I was helped by Ethan who was only too happy to show me around and answer all my questions. It was my first time in Cooksons but won’t be my last
The bike is exactly what I wanted. When I collected it I was given a good explanation of how to adjust suspension settings how to remove the front wheel and adjust the seat height. The service I received was very good and helpful.
Fast, efficient, knowledgeable, and always happy to squeeze me in. Always impressed with Cycleshack, thanks guys!
Friendly and helpful staf
Good professional service was provided by the team at County Cycles. The process from start to finish was smooth.
really friendly, efficient service
Great team, very knowledgeable and friendly and take the time to explain and assist with any questions, not snooty like a lot of bike shops! Excellent service, workmanship and sort any warranty work! Good range of all sorts of bikes! Highly recommended
You are extra friendly and efficient
Great selection and knowledgeable staff.
Took two electric mountain bikes in for free initial service, despite it being almost 12 months since purchase at that store.
The mechanic was friendly, knowledgeable, and very helpful, giving lot's of advice on bike care and home maintenance.
On collection of the bikes, we were met with similar efficient and friendly service. The bikes had been cleaned as well as serviced and looked as good as new.
Well done to all at TREK involved in our service. Highly recommended.
Tony and Ruth
Excellent service, always incredibly helpful
Outstanding bike servicing and customer support
Friendly, knowledgeable and professional service.
Wide range of products, from xc to dh parts. Great shop!!!
Everything
easy to book in for immediate work, always efficient, on time, correct price. outstanding service all round
Great service from friendly and knowledgeable staff
The team are very knowledge and super helpful. The wrapping was completed very professionally, on time and with good communicaiton
THE GUY'S REALLY CARE ABOUT THE BIKE AND THE CUSTOMER EXPERIENCE
Its all about the fine people that work at the Bracknell branch. They are what make this store shine. Nothing seems more important than getting the right bike for the customer.
always great customer service
Friendly and helpful
Very informative staff member that helped me when I knew nothing about what I should purchase. It was good to see the professionalism.
Instructors were Friendly and knowledgable. Although staff in shop were not very helpful.
It's great that the shop opens early. Friendly staff and extensive product range
You were very accommodating, given it was short notice.
Easy, efficient, friendly. Rented a tandem and it was a well maintained, clean bike with decent tyres and no mechanical problems. Staff were very helpful with advice and getting set up for a days riding. No hesitation in recommending.
Excellent level 3 service of my Cervélo road bike with all parts required available on the day and very competitive on new tyre pricing. Also sourced some very rare axles in an emergency! Excellent service and very professional. Full marks
A very quick and efficient service, even though I could see they are very busy
Knowledge of product and comprehensive hand over