Customer Testimonials
Outstanding bike servicing and customer support
Friendly, knowledgeable and professional service.
Wide range of products, from xc to dh parts. Great shop!!!
Everything
easy to book in for immediate work, always efficient, on time, correct price. outstanding service all round
Great service from friendly and knowledgeable staff
The team are very knowledge and super helpful. The wrapping was completed very professionally, on time and with good communicaiton
THE GUY'S REALLY CARE ABOUT THE BIKE AND THE CUSTOMER EXPERIENCE
Its all about the fine people that work at the Bracknell branch. They are what make this store shine. Nothing seems more important than getting the right bike for the customer.
always great customer service
Friendly and helpful
Very informative staff member that helped me when I knew nothing about what I should purchase. It was good to see the professionalism.
Instructors were Friendly and knowledgable. Although staff in shop were not very helpful.
It's great that the shop opens early. Friendly staff and extensive product range
You were very accommodating, given it was short notice.
Easy, efficient, friendly. Rented a tandem and it was a well maintained, clean bike with decent tyres and no mechanical problems. Staff were very helpful with advice and getting set up for a days riding. No hesitation in recommending.
Excellent level 3 service of my Cervélo road bike with all parts required available on the day and very competitive on new tyre pricing. Also sourced some very rare axles in an emergency! Excellent service and very professional. Full marks
A very quick and efficient service, even though I could see they are very busy
the quality is very good and the customer experience is also very good and it is clear to see that the staff members are very knowledgeable and give good advise and recommend products that the customer needs for example a mid range mountain bike instead of a more expensive one as it won't be used for extreme riding.
First time that I’ve visited the shop - got my grand son’s bike serviced to pass on as he’s just out grown it.
Loved the shop ! Really good atmosphere and I don’t cycle but drove away thinking ooh wonder if I’d be ok with an electric bike!
Bike looks great and got notified when service complete. People in the shop were fab and will always go there for advice .
Actually it was a return to the shop as my son bought the bike couple years ago and saw d they were really helpful advising size required .
Very friendly staff, take their time to explain things. Very knowledgeable
Great service, efficient and professional. Staff have great technical knoweledge.
Great range of bikes and accessories, good location with decent simple circuit for bike trials/tests.
The service outshines many others.
Friendly informative not pushy
Comprehensive service. Friendly staff
There are many bike options and friendly staff.
Very happy with my new Ripmo. Staff were very friendly and helpful on the phone. They rushed to get the bike to me as I had a biking holiday planned.
Been in here several times lately. The staff have been super helpful, efficient and knowledgeable about the products on every occasion. I like their new premises, lots of parking and very easy access if you ride the bike in. All in all, a great experience, thanks!
Well made bikes. You get what you pay for. Buy cheap you buy twice!. Knowledgable approachable helpful staff.
Excellent service, always incredibly helpful