Customer Testimonials
The bike Is incredible to ride. Well designed and so much fun to ride.
I first attended Poole Trek for the international women’s day ride in March this year. And was blown away by the inclusiveness and friendliness of everyone there.
When it came to buying a bike they were my first choice, and I m pleased I went there.
Service and knowledge from the whole team especially Mark wax fantastic….. Will add not sure how he kept a straight face when I asked about inner tubes for the new bike (it’s tubeless!!!!)
Helpful service and a fairly quick delivery.
Very friendly, helpful and knowledgeable. Great value too :)
Great communication, clarity in the diagnosis of the job and what was done. The job carried out was excellent too. Thank you!
A great team, friendly, efficient, hardworking.
Thanks all !
Offered to reserve my bike whilst I waited for cycle scheme to come through
Stocked cube bikes which seems rare
Dave really helped me setting up my bike an a short time and taking the time to go through my bike with me
Great service from the Maidstone team, always helpful and give friendly and sensible advice
Prompt polite and helpful service
Very pleased with the service i received and so quick with the repair
Staff know their stuff very helpful and cheerful
I bought a Frog road/cyclocross/gravel bike for one of my kids, great deal and overall experience. Louise and team really went above and beyond in many ways.
The staff are very friendly and extremely knowledgeable about all the products and the riding available at Dalby. I will definitely be dropping in on a regular basis from now on to see whats new.
I purchased an ex-demo bike to replace an aging MTB but the service I received was exceptional. Thankyou so much and having already had a couple of rides on the new bike I feel my enthusiasm for MTB has been rekindled.
Prices great and service/ handover was fantastic for such a short turn around
Just great service TEAM ROOTS are simply the best
THANK YOU
Good service and great attitude.
Products very high quality staff very knowledgeable and helpful nothing was to much trouble would highly recommend.
Polite, great service, very knowledgeable couldn’t fault it
Easy to use, good service,
Great service, very helpful and good work.
Professional- knowledgable - friendly …
4 thumbs up!!
Knowledgable, reliable & very fair!
Friendly service, 👍
Very timely and an excellent job. Bike felt brand new again.
The courses are fantastic and well organised
Great service very knowledgeable and quick organised
Very friendly and helpful
Timely, effective, and good value service.
The guys at Cycles UK chelmsford were friendly throughout the process from ordering to collection. They were also very thorough at explaining everything to me.

Knowledgeable staff and a good range of quality products available