Customer Testimonials
Friendly, no rush, good stock.
Just walked in, needed my nephews bikes gears adjusted and seat tightened after a ride from Whitstable. All sorted within the hour and also sorted the brakes as a courtesy
The only bike shop in Cambridge I trust with my bikes. Excellent service and helpful staff
Great service - bike adjustment was perfect for my back after a recent slipped disc. Good recommendation on new stem and tyres - bike now rides like a dream!
Great customer service from the staff in Canterbury branch who manage to find a part for me to fix my bike
Got a phone call to confirm the order and it arrived the next day. Good aervice
You are dealing with professional people who knows there trade .
Thank you Paul Phil and the team .
Really attentive tech and very skilled - tolerated my dumb questions, good follow up, and the bike is a buttery ride now. Probably should have charged me more as it was not a "basic" tune as I indicated, but now you have a client for life
The service was really good the staff were friendly
Excellent service and great communications. Staff are extremely knowledgeable and helpful.
Needed a bicycle for my 8 year old grandsons birthday. Was given really helpful information and felt confident in the bicycle we chose and helmet.
Very helpful advice and service
Quick delivery and good value for money.
Great staff, good selection of bikes.
Great bunch really helpful and polite
Helpful staff. Wide range.
Great support, service and knowledge.
Great staff kind and knowledgeable. Very helpful and trustworthy.
I booked an appointment with your mechanic at short notice. The advice I was given was excellent and I felt valued as a customer even though my technical fault didn’t result in a sale for BBs. It’s exactly this sort of honest and friendly service that will bring me back. I have ateady recommended your shop and workshop after this experience and will continue to do. Thanks!
Great shop
lots of products
helpful friendly staff
10/10
A very good selection and fast delivery times.
Friendly staff know their subject give good advice always will to help;
The service is second to none the shop is fantastic and you can see the work force working on customer's bikes
Great help and advice from Ciat in the shop
Great to receive, quality, knowledgeable, friendly customer service in 2025, from Dan, Sam & Harv, they are a credit to the business
On this occasion you had the product I wanted at a price I thought was fair.
Great experience overall. Very helpful staff. Knowledgable about the bikes and my needs and great alternatives provided to pick from.
Friendly, advice, quick service, direct
great service and I was kept informed about the progress of my repair
Friendly service and good parking