Customer Testimonials
Had a really positive experience with all involved with my purchase. The bike arrived quickly and was well packaged and very well protected.
Value for money and quality of communications
Brilliant – everyone did their best to help me get my bike back on the road during my Land's End to John o' Groats ride. Even though they were busy, they fit me in with good grace and efficiency. 100% recommend! Thanks Bikes of Inverness!
Great service thanks. Bike like new.
Always efficient with repairs and servicing. A pleasure to deal with!
The mechanic (Trevor) who showed how to sort out punctures etc on Clincher tyres was brilliant, His explanations and demonstrations were very effective. He answer any questions we had surrounding the training and also others not related to this experience. He is a credit to Saddle Safari and we would like to thank him and the team at Saddle Safari for the help and advice given over the years.
Nothing is to much trouble.
Always helpful, friendly service, knowledgeable, able to sort any of the problems I have and keep my bikes running in tip top condition. Thank you!
Very in-depth personal service. I felt like Jimmy really listened to me and how I want to ride, and made adjustments to my posture and bike settings to allow me to do this better. Will definitely return for a tune-up after I've got used to the changes.
The products and services are excellent, very helpful and knowledgeable about the products they sell.
Really knowledgeable and friendly local bike store. Happy to discuss problems and come up with sensible solutions.
Friendly staff and very helpful and answer all my question about the bikes and services
Everything about Primo is quality. Products, staff, service. Thank you.
All the team were incredibly helpful and patient.
Genuinely cared about getting my son the right bike.
Efficient , well priced good communication never used you before would 100% recommend.
Been using Cycle-Ops for bike servicing, parts and repaires for 10 years now and they always do a great job. Friendly and knowable staff. Highly recommend.
Quick turn around on a minor repair that I was unable to do myself. That's a great help thanks!
Knowledgeable, friendly and efficient.
Helped me with choosing and my questions na provided what they said and arrived as scheduled
Quick and proactive diagnosis
Reasonable fees
Good bikes in stock. Excellent service, Paul the manager stuck with a difficult problem on my bike that had evaded at least one other bike shop. Cycle’s uk Chelmsford also had difficulties locating the problem but Paul the manager stuck with it and after some further research and checking managed to find the problem. This was particularly important as I’m shortly due to fly off for the age group European Championship standard distance in Istanbul and I needed a bike!! Manager Paul as very supportive and freely offered impartial advice throughout including liaising with Cannondale the bike manufacturer.
Very fair price, quick delivery,.good communications and great product
Cheers
Chris
First class bike service as usual.
Loving my new bike. The staff are very knowledgeable and friendly. My bike needed some adjustments & Alex worked hard over multiple visits to ensure everything was just right for me.
Efficient, friendly trustworthy service
Everyone was very helpful and knowledgeable about
The product . We ordered two new electric bicycle and they were next day delivery.
Good price, good quality, fast delivery, easy order.
I use you for bike fits and to make sure new cleats are correctly positioned, I have complete confidence in what Ben does for me.
Friendly. Knowledgeable. Helpful. Reasonable prices
friendly ,efficient service
Yery good selection off bikes we'll worth a look
I only went in for a look and came out with a bike mondraker crafty r it brill 👍 👌 😀

Many thanks for servicing my e-bike, you have done such a great job. Superb friendly professional service, I will be back :)