Customer Testimonials
Attitude and friendliness of the team. Always happy to help and advice customers on best solutions and deliver great service.
Very helpful and happy to discuss the job that needed to be done..in our case replacing brake discs and pads.
Very efficient,!I meant only to purchase an item to install by mi self, but I was offered the installation within one hour, which I clearly accepted.
Nice guys , very helpful and laconic
Excellent client advice comparing two bikes
Helpful amd knowledgeable staff, great efficient service and high quality product. The mechanic is always happy to spend time explaining technical information about the bike. When I had a problem with the bike they were happy to see me immediately and sorted my problem while I popped to get a coffee. I always leave this shop happy. I could not recommend wheelbase ilkley enough.
Very helpful staff and great selection of bikes
Great service in fonhill , at service workshop
Knowledgeable, honest - the best bike shop I know, which is why I'll drive 45 minutes to go there rather than somewhere closer to home.
Professionalism and the knowledge of the product
Easy to navigate website. Professional approach in store and on the phone. Thorough bike checks and talk through.
Quick, easy and friendly service
Products are top quality and customer service brilliant
I went to buy my son his first mountain bike the staff were brilliant they couldn’t help me enough showed me every combination off bike and told me every benefit in what my son would get out off the bike they totally went out there way to get my son his dream bike they even went out there way to get the bike built ready for him the next day! Needless to say I’ve got one happy lad thanks again peddlers Redcar.
Competent, timely, will take the time to explain things to the customer and approachable.
Nice bokes
Very friendly, helpful and knowledgeable staff.
Excellent service
Excellent customer service.
Excellent advice and service
Honest and Practical Advice is always given.
Quality products
Friendly and expert service
Welcoming team
Highly recommend
Knowledgeable staff. Super service. I spoke to Lsul about a bike on Monday. But Friday it had arrived from The Netherlands. On Saturday I collected. Great great service and very knowledgeable staff.
Knowledgable and personal service - they take the time to find out what you need which may not necessary be what you want!
Great place to hike, bike and enjoy time outside. The most beautiful forrest i’ve been around. Guys were great at the bike hire, professional and friendly!! Big 10
Friendly, knowledgeable and the service was completed whilst I waited over in Costa drinking coffee and eating cake. A very pleasing experience 👍
Cycles UK in Maidstone has a great range and choice of bikes. Staff are always so helpful. Most recent visits to have the bike serviced and seat post fitted. Great customer service, always happy to help. Thank you
Love trek products
The helpful advice

Super friendly, knowledgeable staff, great bikes displayed in a spacious shop with easy parking.