Customer Testimonials
Competitively priced products and very quick delivery
First class friendly advice. We get all our bike stuff there.
Your customer service on line and over the phone were excellent. Postage was free and the price for my raincoat was excellent
Great service from Rick throughout the experience from choosing the bike, making sure I had the correct fit to collecting it.
Would definitely recommend Cookson Cycles and I plan to use them for all future bike purchases.
Bought a new mountain bike - ran it in for a couple of months then went back in to enquire about a free check up as I was passing . Chain had popped off a couple of times in low gear. Sorted it straight away. Asked about a front mudguard as none on my other bikes seemed to fit. They couldn’t find one immediately but said they’d investigate. Couple of weeks later I get a voicemail from Pete saying he’d found one. I should’ve replied sooner that I’d jury rigged one - but really appreciate the response and sorting the bike. My 4th bike from Cooksons.
They also fixed an annoying misaligned tyre on another bike there a then when I popped in whilst passing - no charge.
I’ve no idea how competitive their prices are but the service, on every measure, is excellent- which is why I wouldn’t buy a bike from anyone else
Great friendly service
Friendly and helpful
Very efficient, friendly and helpful
Great service from knowledgeable staff . I used the as I wanted to have someone local
And not an online only. I was not disappointed. Cheer guys love my new emtb
Service is always ,top notch, just dropped in for bearings although it wasnt something they had they advised and took out the old ones for me
thanls to you both .
First name removed
Very friendly staff with expert knowledge
Fantastic selection and very knowlegable and friendly staff.
Quick professional service
Friendly staff
A wide range of good quality products is available in store. Service was friendly and efficient
Excellent choice. Easy flow through website.
Friendly personal service. Good advice. Loyalty rewarded.
Solid and stylish
Moved mountains to get the right part to ensure that I was all set before my upcoming cycling trip abroad.
My track rail came assembled and ready to go free delivery. The staff are very helpful and professional.
Lovely team, and very professional change of my chainring, as well as managed to switch my tyre and retain the airliner in it. Thanks! Will be back!
Knowledgeable, skilled and helpful technicians. Always patient even when busy. Open and honest about potential costs for repairs, parts and servicing.
Very friendly staff and always helpful
The team had a really helpful positive approach and got my bike sorted back to optimal condition
Trek Madone SL8 Bronze service - great communication from start to completion. Detailed feedback on work items done.
Great shop, with friendly, helpful and accommodating staff. They walked me through my new bike and made sure I understood how everything works. Lovely location. Very happy, thank you!
Just a small repair but Ian was very happy to help (unlike other bike shops) and fixed a sticking calliper quickly.
Friendly shop who even offered a refreshment on collection. Will visit again thank you 🙏
Super friendly and professional staff. The bike did what it needed to do.
Helpful and knowledgable
Efficient, friendly, professional
Top shop run by Top lads…. 10/10 everytime