Customer Testimonials
Such a good and friendly service. Free advice and all sorts of bike related stuff. Had my electric bike serviced there very well and reasonably priced parts.
Good all round customer service!
Thank you for the comprehensive and quick repairs to my Vado 5.
David
Always very helpful members of the Poole store. Products are generally of good quality
Assured we're all very friendly and helpful but you could tell they were all unhappy about the loss of funding for the adjacent cafe facilities.
Very helpful and knowledgeable staff
Knowledgeable, friendly and hrlpful
The staff in the workshop were very knowledgeable and were only too happy to offer advice regarding the parts I needed. They then carried out the repairs for me and of course, to a very high standard, following up with a message letting me know the work was done.
All in all, great service. 👍
Very helpful staff
Helpful servicing resulting in trouble-free riding
Excellent service as always
Very responsive and great service. Managed to fit me in despite having a full order book
I ordered my bike after calling the online team, so helpful with plenty of advice, I had a test ride whilst on Holiday, the shop and staff are fantastic, when the bike arrived I have never seen a bike packed as well as this, excellent service all round
Great people in the shop and in the workshop. Always been willing to help me out or give advice when somethings gone wrong. I feel that they really know their stuff and give a great service.
Any product u need they have and web site is easy to scroll through good shop👍
Great value for money. I replaced brake calipers on my own and the guys at the workshop helped me tune them properly and increase the braking power afterwards. Totally recommend.
This will be the second time this year that I have purchased an e-bike from Beyond Bikes. The reason being that I can rely on the advice I am given and have confidence in the product. Additionally, it is always nice to support local businesses.
K.R.Bee
Excellent service, friendly staff, great communication.
Great service as usual.
Very quick turnaround adjusting the Hope brakes and checking and adjusting the rear mech allowing a good test at the weekend.
Very helpful and knowledgeable, excellent service
Helpful, friendly experienced staff.
Knowledgeable, helpful and friendly staff. Great to have a local business doing well. Happy with repairs and service for both bikes. Thanks
Great service after an error that was made by a store colleague , manager John was great at dealing with my concerns and got my cycling glasses to me in the end , many thanks
The staff have a genuine interest in bikes as a whole, and give good advice
Great quality and staff so helpful
On a recent trip to Dyfi Bike Park I bust my rear wheel and needed a replacement. The guys at Summit had a good wheel in stock and they transferred my cassette and tubeless tyre to the new wheel straight away. A really friendly and efficient service!
The service team are always so obliging and helpful freely giving advice and ideas on how to solve problems.
Competitive pricing and excellent service in both sales and service department
Good, friendly service.
Always great service and knowledge