Customer Testimonials
your amazing friendly service
Advice offered from a point experience is valued. Saved me from buying something in a size I’d later regret.
Staff are very knowledgeable and approachable when visiting the store. I like the customer service at the bike shop always happy to spend time with you and offer sound advice on future purchases.
Great service.
Excellent stock and always a helpful team. It’s great to be able to see and touch the latest tech in this currently fast moving phase of bicycle evolution!
Chris and the team were so helpful and knowledgeable going above and beyond to ensure my bike was repaired and back on the road. Great communication throughout and clear about what needed to be done. Really appreciate it!
Knowledgeable and attentive staff. they know their stuff and were very helpful. No hard sell
Quick friendly service, my bike is like new.
I had amazing service and support when calling into the Darlington branch yesterday, to seat a gravel tyre that was refusing to inflate
Helpful
Fantastic service and very friendly.
Friendly staff who explain what is needed in a non complicated way
Top service. Smooth and efficient. Now impatiently (in a good way) await the delivery of my new bike.
Excellent, friendly and helpful staff
Local bike shop run by local knowledgeable cyclists. Always great service.
Always great service and fantastic customer service. Highly recommend this place
Great, speedy service, value for money polite staff and great products at affordable prices, highly recommend 5*
Very knowledgeable and helpful.
Great service and got my old bike into top condition
Very helpful, trustworthy.
Everything always there to help no matter what . Staff always have time for you and also very knowledgeable . Great selection of bike and bike related goods . Only a 10 minute drive or a phone call away
Helpful and knowledgeable staff, highly recommended.
speed accuracy and politeness
Fantastic service and customer care as always.
Staff were so helpful, polite and knowledgeable. My son had already researched which bike he wanted (make, model, colour, he knew exactly what he wanted) the shop had a great range of products available and luckily exactly what we were looking for!
The whole experience with trek has been amazing
Great service,Steve was very patient whilst I tried out a e tricycle,not as easy as it looks,.now the proud owner of one,delivered same day .all good
Very thorough and professional every time
Always a great service off the boys, and always at a good price

Great staff always friendly and helpful.