Customer Testimonials
Very professional
Quality products, helpful and knowledgeable staff.
Access and parking. Range of equipment and service and maintenance facilities.
Excellent, friendly, professional service..
Very friendly and most helpful staff
Great, prompt service; job well done, nice people.
Fantastic one to one service - VERY KNOWLEDGEABLE !
I got a new saddle (great price for quality ) and fitted for free - including being assesed on cycle fitting machine.
Totally TOP CLASS !!!
Excellent staff, always pleasant, helpful and lots of expertise and advice. Very good mechanics and in both repairs and sales, excellent value on their charging. Well recommended. Name removed
Amazing service and support! Really happy with my purchase and advice received from the staff!
Customer service was excellent, friendly and helpful staff.
Got a bleed kit for bike, much cheaper than shimano one and worked perfect. Quick delivery
Top team, top service
Very friendly staff who give good honest advice, first class service.
Very quick and efficient service, always very knowledgeable and helpful when contacted
Mark and Barry at Ridgeway Cycles couldn't have been more helpful recently when I purchased a Trek Powerfly as a surprise present for my husband's significant birthday.
It is obviously a serious investment and they were incredibly patient with all my questions and full of good advice and information. They were also brilliant when the bike arrived - setting it up and even delivering it before the big day. One of the reasons that I decided on Trek is that I wanted a trusted local dealer who really understands these bikes and could support us with repairs etc. I had looked a several other brands but am so pleased that I went with Trek as I know we will get great support from Ridgeway Cycles and my husband is beyond thrilled - he has gone from the equivalent of a Fiesta to a Ferrari and there is now going to be no stopping him!
Price was great and quick delivery
The guys at HFTH just get it. A MTB needs to be cared for by MTB'ers! Great service and value for money. Also great if you have a genuine need for a quick turnaround on something.
Really helpful in shop support and willing to hold stock for me whilst I sorted out my cycle to work voucher
Bought 2 bikes for my 12 year old boys. The staff member we met (Aoife - I think) was very knowledgeable and took time to ensure the boys were getting the correct size bikes. This was a different experience to other shops we visited.
Quick turnaround on bike repair
Very helpful and advise was great for getting kids bikes. Great variety
Good website with smooth interaction from purchase through to home delivery with excellent progress and likely delivery window identification by Wheelbase.
Bike mostly setup as finished with minimal further setup on arrival for an experienced cyclist or one with just basic maintenance knowledge application along with clear advanced instructions on what would need to be done on receipt.
Really helpful and precise communication of what needed doing, and a great job at a very fair price. The bike is running super smooth now!
We’re able to fix my faulty e-bike battery, really pleased about this - thank you
Good bike selection and very good service
Fixed the problem I had quickly, for a fair price, and were really helpful with multiple questions I had.
Fantastic service, my bike feels like its brand new!
Very Knowledgeable and helpful team
Friendly staff, quick and reliable service.
Really friendly & knowledgeable guys. Highly recommend
Love the trek team!! Always very honest and communicative