Customer Testimonials
First class cycle shop which is neat and tidy
and provides excellent service to it’s customers in respect of products and services.
The Staff are very knowledgable and the Manager of the Shop is always there on hand
to offer his expertise.
I have been a customer of Julie’s for a long time
and would not go anywhere else, and l always encourage my cycling friends to go there as well.
I was very satisfied with the attention to detail my bike received. It's runnig better now than it has for quite a while.
Carl was great.
Thank you.
Good knowledge of bikes. Their prices however could be far more competitive
Vast display of bikes available to view with more importantly knowledgeable staff who listen, assess then directed me to a choice of suitable bikes for me.
I had no experience of electric MTB’s and on collection
I was given over an hour to help me understand all the relevant information including how to remove the wheels.
Great place!
Quick and efficient in repairing my bike and reasonably priced!
Very good service, friendly staff I had a wonderful time and will be back next year
Good selection of bike friendly staff
very good service
At very short notice they were able to fix my bike. Not just while I waited, but also checked out and repaired other issues that I was not aware of.
The cost was reasonable with the additional work not charged for.
Staff were very friendly and helpful.
I went back the following day to buy some wet lube.
A fantastic range of bikes and equipment.
I've got a lot of gear already so didnt need to buy any clothing etc. However had there been a sale on I wouldn't have been able to stop myself!
The staff are super friendly and very knowledgeable
Professional and friendly service. I have dropped in a couple of times, unannounced, and Martin/CT and the team have been only too willing to assist. Quick fixes when required through to comprehensive servicing.
Great to have such super-place in a local setting. I would highly recommend.
I bought my bike from you in 2022 and you have dealt promptly with the few issues that `I have had, all issues caused by usage. Thanks for promptly fixing my brakes this week.
Very responsive. Excellent customer service. When things do not go as planned there is a proactive approach to sorting out the problem and ensuring that the customer is well served.
Fantastic customer service.
Very helpful, knowledgeable and friendly people always happy to go the extra mile.
Fast delivery with great customer service
Very pleasant staff and great service
I've been using Cheltenham Cycles for years and wouldn't think of going anywhere else.
I trust them and value their impartial advice.
Friendly and knowledgeable not pushy all staff are good
The staff are very knowledgeable and personable, they discuss the options and solutions for bike repair and carry out the work professionally.
Great prices, speedy delivery and well packaged.
Excellent services, completed work before they said they would and had bike back on the same day. Went over and above what we asked for and made sure my daughter's bike was safe and ready for the new school year. Top marks to York Cycleworks, you guys are champs!
Excellent service as always from the team at Cheltenham Cycles
Friendly, knowledgable 'real' people to deal with. Made me feel very comfortable with my purchase, from initial order through to shipping. New e-bike arrived on the agreed delivery date (via DX courier) in a very robust box and was meticulously wrapped with protective foam tubes & bubblewrap ... so no danger of transit damage. Pre-delivery inspection sheet for the bike had been completed and signed by the bike mechanic so the bike was in a safe condition for the customer. All I had to do was attach the handlebars, pedals & e-bike display, pair the e-bike with my phone app and take it for a test ride. Great customer service. Many thanks to Arawn and the team for their help. Highly recommended.
Quick and reliable, remarkably good prices for service too
Good products, nice friendly and knowledgeable staff that are happy to help, from Maintanance issues to most appropriate bike to suit your needs.
I have recommended WS to friends who have made purchases in store, and I will continue to do so.
My son and I are still regular visitors, ensuring we are in the best shape for our road cycling.
Thank you
Great quality products in stock.
Trust worthy advice from knowledgeable staff.
.
You have the best range of cycle components in this area- Maidstone.
I was impressed with the help I received.
Excellent service always happy to help out in a crisis, good range of products to choose from.
Charming staff keeping you fully informed on timing and cost of repairs and bike service