Customer Testimonials
Workshop carried out and upgrade to my bike, all work completed within 24 hours of the parts coming into stock. Perfect!
Friendly and professional service
Great service from the team, ordered the wrong size, they communicated there return and shipped the replacements very quickly. Highly recommend
Very helpfull, very patient, great choice of bikes etc and take a genuine interest in the customer
Bernie, Ben and the rest of the Wheelbase team have once again have provided a great service, with friendly staff both on the shop floor and within the service department.
Cheers
Steve
Good products, good knowledge and advice but above all a great team at Trek Poole
Always get a good and speedy service from the guys at Larkfield Cycles
Polite, knowledgeable, super selection of bikes, accessories and services.
Friendly, helpful and informative.
Without a doubt the UK’s best bike shop! The team here are always friendly, knowledgeable, and willing to help with absolutely anything — whether it’s a quick fix or something more complex. Nothing is ever too much trouble, and the service is consistently top-notch. Couldn’t recommend them highly enough!
Excellent customer service from knowledgeable and experienced team - nothing was too much trouble.
Excellent custom
Top of the range.
Professional
Fast service, fair price - and a good job done
Took a drive up to see the team as new tyres were required for my push-iron, didn’t fancy ordering online and wanted to ask advice at the same time.
The shop had a clean, well lit feel even though it’s packed with lots of shiny stuff to look at.
I had no idea about different types of tyre and after a friendly chat with Alex (sound bloke!) he found me exactly what I needed. Didn’t try and hard sell the most expensive ones on the shelf but listened to what I was saying and got me exactly what I needed. They had to be ordered in but that was not a problem as I respected his professionalism and was more than happy to drive back up to collect and I picked up another couple of bits whilst in store. I will return to this store in future for any spare or repairs.
Good friendly service all around and I would recommend giving them a try if you haven’t already. Thanks Big Bear 🐻
really quick delivery
Friendly knowledgable
A good range of products, knowledgeable and likeable staff, patient and informative
Very helpful choosing a bib
Very efficient service for my e-bike.
Helpful and cheerful staff.
Like the product.
I like the building, its atmosphere and the varied selection of items displayed. John was so helpful and gave us as much time as we needed in making our decision to buy the two Brompton bikes we ordered.
What a great experience dealing with the team at Nevis Cycles. Hiring a bike, Dual E MTB set up to suit me and great advice on where to ride. Thanks
Excellent customer service!
Perfect service 🙌🏼
The staff were very knowledgeable and friendly
Very knowledgeable staff
Helpful staff
Really great products and lovely helpful staff was so happy to find this store
Great shop , great selection always honest helpful and very knowledgeable.
My son took his wheel in recently for a freehub wobble and i was told about a possible 3week turn around due to work load - ovbiously more than fair enough and was warned from the onset... I got a message just over a week later to tell me it was complete. So not only over and above with the job but very well priced too. Ill certainly be a returning customer and cannot recommend the skinnergate cycles team enough. THANKS GUYS