Customer Testimonials
Well built product and good advice with friendly service!
Expert advise and customer service as well as great prices.
Very helpful and knowledgeable staff. Competitive prices. Good range of stock.
Always very friendly and knowledgeable (been to lake district and Darlington branch).
The quality of service is superb.
Very helpful and knowledgable.
I brought my Brompton in for a bit of TLC as the hinge finally gave up. The service was spot on as were the lads behind the counter. You're a bit far away, based about 10 miles away but will try and use you again as and when I can.
Great customer service!
Raz was very helpful and professional, gave excellent advice and service in helping me choose the right bike. I'd highly recommend bikeworx and the excellent team there.
First name removed
Friendliness of staff, decent range of products
High quality bikes and parts. Very friendly staff in the workshop and at the tills.
Love the selection of bikes, bike accessories and fuelling
Very helpful, quick response and clear pricing for servicing. I bought the bike there too and liked that they price matched.
Great customer service and great work done on my bike. Thank you cycle world!
Excellent and friendly service. Good value for money.
Great service! I like the email/message when the work is complete and the online receipt. Did a great job with my bike and I'll be back in the future. Appreciate your time Dan thank you :).
Ben
I had a fantastic experience purchasing my bike from Primo Cycles. The team were incredibly knowledgeable, patient, and genuinely passionate about cycling, helping me find the perfect bike without any pressure. The whole process was smooth from start to finish, and their attention to detail and customer care really stood out.
Their bike fitting service was excellent and made a huge difference to the overall experience. It was so impressive that my wife was equally impressed and has now booked herself in for a fitting as well.
I wouldn’t hesitate to recommend Primo Cycles to anyone looking for great bikes and even better service.
Great team, brilliant mechanics and customers service
Helpful and efficient.
Excellent service and everyone in the shop was so helpful!
Excellent service. Very helpful and friendly staff. First class job done on my old bike at a very sensible price.
Very helpful staff, take time and effort to get a required result
Our recent purchase is the second bicycle we’ve had for our Son.
Wildside, the sales team and the service department have supported our needs from first bike and now to his upgrade at age 8 superbly.
The traditionalism and comprehensive face to face advice is exactly what we look for in shopping for such an important piece of equipment.
Mr & Mrs Hawkes
Great choice and good lads with extensive knowledge about the products they sell
Lots of products and a simple buying process excellent service
Seem genuine guys and they have done my Trek bike for a couple of years now and always do a good job on servicing it and sorting out any problems.
Fabulous knowledge and pleased to help - Andriy ordered parts in to allow an 11 34 cassette to be fitted for the Fred Whitton and the work was completed super efficiently. Thanks guys!
Brilliant service every time. Everyone in the shop goes above and beyond to ensure you go away happy and with a bike you can rely on.
Have a good range of products however new what I was looking for before visiting shop from research on website.
Staff were very helpful and pleasant and didn’t rush your decision on purchase.
Talked through bike features to ensure you were happy before leaving.
First class service would buy again.
Great service as usual, greeted and dealt with super fast.