UK

Customer Testimonials

Report a concern   September 8, 2025 — Rated 10 out of 10 by I.F. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Very prompt dispatch and delivery.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Michael Kilmartin Big Bear Bikes
What do you like about our products and services?

Helpful staff. Well informed. Explained the detail about the bike at the he correct level for the whole family

Report a concern   September 8, 2025 — Rated 10 out of 10 by Warren Sutherland Wheelbase Lake District
What do you like about our products and services?

I reserved a Cannondale Topstone Carbon at a great price. Staff at the shop were very helpful on the phone and helped me understand the steps for purchasing via cycle-scheme. Once the voucher came through again, the team were super helpful arranging shipping. Bike was delivered in a few days, top quality build and packaging. Delighted with the bike and the whole experience.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Andrew Bull Cycles UK Maidstone
What do you like about our products and services?

range and knowledge

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.R. Trek Bicycle Shrewsbury
What do you like about our products and services?

The staff and service team are great to deal with.

Report a concern   September 8, 2025 — Rated 10 out of 10 by L.D. Big Bear Bikes
What do you like about our products and services?

Quality bikes and the service in the shop was very good and personable

Report a concern   September 8, 2025 — Rated 10 out of 10 by James Morgan Mud Dock Cycleworks
What do you like about our products and services?

Friendly, kind and knowledgeable staff. Special thanks to Sonny who was brilliant. And very patient while we took time to decide.

Report a concern   September 8, 2025 — Rated 10 out of 10 by G.M. eBike Centre
What do you like about our products and services?

Very helpful
So friendly
Went the extra mile

Report a concern   September 8, 2025 — Rated 10 out of 10 by Nicky Marlan Cycle-Ops
What do you like about our products and services?

Great team, friendly and helpful service

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.R. Trek Bicycle London Battersea
What do you like about our products and services?

Absolutely brilliant service. Very friendly staff!

Report a concern   September 8, 2025 — Rated 10 out of 10 by Richard Lavberick Wheelbase Lake District
What do you like about our products and services?

Great knowledge and a no pressure sales team made the experience of buying a new bike effortless, and the price was good also I came away feeling I’d got a genuinely good deal

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.S. Bikes of Inverness
What do you like about our products and services?

Friendly service and a speedy repair

Report a concern   September 8, 2025 — Rated 9 out of 10 by Richard Gilmore Wheelbase Lake District
What do you like about our products and services?

One on one customer service is great. Excellent knowledge and information.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Anthony Mason Cycleshack Lewes Ltd
What do you like about our products and services?

excellent products and very very good service. would definitely recommend

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.B. eBike Centre
What do you like about our products and services?

Great service, knowledgeable and friendly. People you can trust

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.H. Cycles UK Greenwich
What do you like about our products and services?

Very helpful and knowledgeable. Flexible in taking the request of service earlier when there is unexpected availability.

Report a concern   September 8, 2025 — Rated 10 out of 10 by P.N. OE Bikes
What do you like about our products and services?

Items were in stock and dispatched same day

Report a concern   September 8, 2025 — Rated 9 out of 10 by P.L. eBike Centre
What do you like about our products and services?

Good choice of bikes, very knowledgeable & no hard sell

Report a concern   September 8, 2025 — Rated 10 out of 10 by Mathew Davison Big Bear Bikes
What do you like about our products and services?

Very friendly, gave good advice and was very Polite and courteous. Answered any queries we had and made the whole process very easy, my son loves his new trek bike and we will certainly be back for more with a family of 10 kids and all of them being into there bikes it could cost me a fortune.

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.W. Trek Bicycle St. Albans
What do you like about our products and services?

Super fast delivery!

Report a concern   September 8, 2025 — Rated 10 out of 10 by V.D.D. Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

Love my Trekd district 2 equipped bike. Finally a bike you can just get on and use for commuting or shopping or day tripping.
Manchester bike shop was friendly and helpful. It took a little while to get the bike but then it was equipped and I live in London. Very happy with the spec and bike.

Report a concern   September 8, 2025 — Rated 10 out of 10 by W.B. Cycles UK Maidstone
What do you like about our products and services?

Extremely helpful staff and very good quality products, thoroughly recommend.

Report a concern   September 8, 2025 — Rated 10 out of 10 by O.D. Cyclefit
What do you like about our products and services?

very happy with all the service provided

Report a concern   September 8, 2025 — Rated 10 out of 10 by M.F. Trek Bicycle Bristol
What do you like about our products and services?

Efficient, knowledgeable and personable.

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.B. Trek Bicycle Bristol
What do you like about our products and services?

Really Friendly knowledgable staff. Excellent great work on my bike!!! thank you

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.B. Trek Bicycle London Battersea
What do you like about our products and services?

Your colleagues were beyond helpful in explaining everything and just being very friendly.

Report a concern   September 8, 2025 — Rated 10 out of 10 by D.V. Beyond Bikes
What do you like about our products and services?

Great bikes, excellent service and ability to demo.

Report a concern   September 8, 2025 — Rated 10 out of 10 by M.K. Richmond Cycles
What do you like about our products and services?

Top service as always. Special thanks to Anthony and Nick. Your help is always much appreciated, thanks again.

First name removed

Report a concern   September 8, 2025 — Rated 10 out of 10 by Iain Wharton Bigpeaks.Com Ltd
What do you like about our products and services?

Brilliant service. Very helpful stuff. Didn't rush you. Happy to have a chat about what you need

Report a concern   September 8, 2025 — Rated 10 out of 10 by B.K. York Cycleworks Ltd
What do you like about our products and services?

Quick turn-around time, and home pick-up and delivery to reassemble and tune our bikes; one less thing for us to have to worry about, which was much appreciated!


Privacy Policy