Customer Testimonials
Great service, my wife and I got our bicycles at Penny Farthing Cycles. Very knowledgeable staff, very helpful and willing.
Great customer service
Excellent friendly staff and did a great job of getting my bike road Worthy
On time, no hassle
A good range of bikes and equiptment, and helpful staff.
George on the phone was very helpful, proactive & informative. Bike arrived on time & safe
Excellent service really happy with everything.
Kind, friendly and knowledgable staff. Great service. They have kept me on the Trails for 20-years.
Easy to order from plus being local to me, its easy to pick up or pop in and browse.
I love the personal service, the friendliness of the staff, the knowledge of the staff and that there is always a warm welcome. You will always try to find the best solution for customers.
Excellent service and always available to give advice.
Excellent quick service
Very happy with the bike service. Extremely quick, efficient and great communincators.
Amazing turn around- spare part ordered Sunday, arrived Tuesday morning. Very competitive pricing, great service all round.
Always willing to help out, even with the simple jobs. Thanks.
Great service: quick, efficient and good quality
Excellent service, smooth transaction
Great quality products for sale & excellent customer service
Always friendly, informative and helpful, excellent service. Would highly recommend Skinnergate Cycles bought my bike from them in 2022 and have had it serviced by them ever since.
excellent service
The Ridgway Cycles team are always very friendly and helpful. I like there unbiased approach not encouraging a sale just because they know you are willing to part with your cash. But instead giving honest advice to what you might need for your personal cycling ability’s.
I ride my bike very very far between each service over unforgiving terrain. But my bike always comes back from the shop running like new.
Online customer service second to none. Efficient, super helpful, the nicest people to deal with.
Bike is perfect as are the accessories.
Very professional and fast customer service
Professional and good choice
Very knowledgeable and capable and very good service.
Good service & Knowledgeable staff.
Great friendly service and efficient follow up
Karl was excellent as normal. Extremely helpful in setting up the bike to my specifications & also advising on panniers etc.
Great advice given and great mechanics

Communication was clear and timely and I was able to bring spare parts in after a few days to replace the damaged parts. The service and repair also seem to have been completed perfectly.