Customer Testimonials
Easy to arrange and non hassle to do the job requested
Very prompt in dealing with my puncture at very short notice. Thanks very much.
I like the customer support and care. They are really friendly and professional.
Great shop, staff are great, received a lot of support in selecting the best items for my bike.
I just wanted to say thank you for the excellent service while I was buying my bike. Everyone was so friendly, helpful, and professional. You took the time to answer all my questions and made the whole experience easy and enjoyable. I really appreciate it and would definitely recommend your store to anyone looking for a bike. Keep up the great work!
Thank You Hubert
My bike was in for a repair. I was concerned pivot bearings were worn. The shop asked me what approach I wanted them to take towards the repair, as I wanted to bike back sooner rather than later. It was the rear hub bearings that needed changing. Suggested a chain replacement. Automated service notifying me when the bike was ready is good. Turnaround was 3 to 4 days.
Everyone is always very helpful every time I have been in with a variety of problems. Customer service is top notch. Also, this time I bought a bike but I didn't feel under any pressure to buy which makes the shopping experience great.
Good range, helpful staff, cool so
Friendly and very helpful.
Prices reasonable
Trek gave me a free service even though I hadn't bought my bike through them. The gears are running smoother now than when I bought it.
very easy to deal with
Very friendly and practical staff with great knowledge.
Quality
Great customer service throughout from Dan would organised some lovely new bikes for our kids in short notice.
Clear communication and pricing. Friendly staff and great easy location to access.
It's just a great shop! Thanks for your help. Best wishes. Mike Norris
Excellent service
Great shop great staff top products
Straightforward and clear,service
Completed the job very fast to a competitive price.
Staff were very helpfu. Helped source a part i was after for my Orbea rise emtb Part was in stock within a couple of days.
Also had a look around the range bikes they had in the show,, and were happy to help with any questions asked.
Proper job as always!
Elijah was very helpful to us and we appreciated that
Primo did what was needed quickly and well. A great service.
Quick and Easy.
Love the Communication throughout the whole process of getting the bike.
I was able to ride out of the store immediately :)
Fitted me in there and then even though I hadn’t booked anything. Friendly and knowledgeable service. Great coffee and cake!
I liked the service from the firendly lady that served me & the selection of accessories available within the shop.
The employees were very helpful
Everyone is just so helpful but will also engage in conversation to build up a raport with the customer.
Alf's is our go to bike shop
Thank you for helping me with sourcing my bike. The communication was great, and the process really smooth. The bike has arrived in great time and well packaged! Would recommend Cookson Cycles to all.