Customer Testimonials
There is a wide range of products in different price ranges along with great knowledge from the staff.
Service was excellent!
Highly recommend Wheel Base Staveley
Great quality
Very helpful gentleman
Informative
Fair price for repairs
My sons bike looked like new when collect
Very good aftercare service offered too
I would highly recommend CYCLOPTS
They do want is said on the tin!!
Helpful, friendly staff.
Excellent customer service
Fast friendly service
They stock the most up to date cycles. The staff adopt a no-pressure yet informative demeanour. Helpful & accommodating.
My purchase experience was the easiest transaction I've ever encountered.
I highly recommend their personable and friendly nature.
You will not be disappointed.
Staff are knowledgeable, professional and trustworthy. Traits sorely lacking in customer service these days. I'm never taking my bike anywhere else again!
Thanks for your help,all arrived fine !
Expertise
The team was very helpful
It is good to be able to visit a cycle shop in person. The staff who served me were friendly and helpful.
Arranged a full service immediately and completed to high standard.
Myles has been excellent!
Have always thought the service was particularly good. Genuinely interested in bikes and providing a great customer service.
Super helpful staff. Made sure I had everything I needed for my bike rental
Very helpful
Very fredly and helpful starf. After I explained my problems with my sons bike. The bike was only 7 weeks old ( bought on line) they listen. After a day of leaving the bike with them I got a call and was told they had stripped the bike down sorted my problems and charged me 1 hour labour. Trust worthy and fredly. Will 100% will use them again
Depends on the future discount!
Quick service
From the first email to picking the bike up nothing was too much trouble. Even though I have lost count of how many bikes I have bought the staff took the time to explain everything to me and made sure i was happy before I left the shop . I went back a few days later to purchase some other bits and again very helpful. A personal touch that yiu don't get form many shops these days . So keep doing what you are doing guys I am glad I bought the bike from you .
Knowledgeable, helpful, friendly staff, brilliant service, top quality products and run by top class owners
Great advice and in depth knowledge!
Fantastic service!! Extremely friendly Staff!!
Top brands and great customer service
Everyone at Trek Bikes Bath is very friendly and welcoming, knowledgeable, and they really care about customer experience. I love my Trek Bikes and with service like this I won’t be going anywhere else.
Professional expertise on repairs
Prompt repairs service
Knowledgeable on all bike issues
Accommodating staff
Great range of bikes and first class product knowledge

The service i received from Rick was excellent, he was very patient and answered all my queries. Not once did he make me feel like I was taking up too much of his time with my movice questions.