Customer Testimonials
As always, expert advice and service of the bike. Highly recommend.
Excellent service from the team all the way through from order to pick up.
Checked size with my son and made adjustments straight away also.
Highly recommend
Good quality bike and gear, great service
All of the staff are very friendly and happy to give advice when needed and take time to explain the difference between certain products.
Only ever had great service from Wheelbase.
Great service.
Always great service thank you!
Excellent customer service
Very knowledgeable service team, excellent advice and good selection of accessories.
Good quality products, good location, friendly and helpful staff that know what there talking about.
Great customer service
Staff was very knowledgeable friendly helpful
Thank you.
Good lads. If it’s not quite right they’ll put it right.
The guy speaking Spanish is absolutely great
Ordered two new e bikes and was told delivery was 5 to 7 working days, Peddlers managed the order and had them ready for collection in 5 days which was brilliant.
Really helpful with information and a rare thing these days, they were very polite.
Use them as they are on the doorstep and always ready to help.
Quality, practicality and reputation.
Good clear advertisement over social media and website
Never bought a bike from them…….. however, when shopping for accessories, bits and pieces - staff are always friendly and helpful………one day I will.!
Extremely helpful and knowledgeable and have a good stock of accessories.
Recommended
Deb. She was amazing and so kind. Deb put me at ease and answered many of my questions. Her recommendations were brilliant. Deb didn’t judge me for wanting stabilisers and gave me great advice and encouragement to try a new hobby.
Thank you For all your help. Still waiting for my work to come back to me with the bike to work scheme !!
Great service from Adam and the team, top marks. Would highly recommend this store. Thanks.
Knowledgeable and friendly staff
GREAT SERVICE
I had my Trek Madone road bike serviced recently. Been out on it twice since and the bike is running very well. Pleased with the work done and the MK Trek store service.
Good service
Really friendly and knowledgeable staff, great selection of products and due to the carpark very say to park for the shop!
Product as described. Great price. Fast shipping. Many thanks
Great and efficient service, friendly staff, very good communication
First class service
Friendly staff very helpful I will be back as they have the best bikes & great service, thank you

I really liked the fact that you spoke to my child rather than me about what he wanted, whether the bike was a good fit for him and when we would collect. I feel that he felt involved in making this decision to pay his bike rather than the comversation being with me as the parent.