Customer Testimonials
Friendly, approachable, knowledgable. Someone I can turn to when the task demands tools and expertise that are beyond my reach.
Staff engaged and excellent
Friendly and efficient customer service
Excellent personal service over many years. Very strongly recommended
Well organised, quick and high quality. Great service.
Robbie in the repair shop is great
Services and staff was friendly and helpful and very professional thank you.
Great service very helpful staff
After extensive conversations with Dave on the sales team, who showed great enthusiasm and was very knowledgeable in the products on offer, it made my decision making process that much easier.
I would highly recommend Wheeelbase Lake District to anyone either wanting advice or looking to make a purchase.
The workshop team have also proved them selves to be of equal ability, having used their services on previous occasions with my old bike. Again, I would not hesitate in recommending them for any maintenance work.
Good old fashioned customer service seems to be a thing of the past with the majority of businesses these days, but I'm glad to say it still exists at Wheelbase. 👍😃
Many thanks for your service
Quick turnaround for my online order and efficient, courteous response to my exchange request
Friendly helpfull and have a great variety of products.
Always helpful and knowledgeable. Love the cafe too
Very helpful with my spin shimanos.
Customer service is perfect
The staff is very knowledgeable and friendly. I used the cycle scheme to buy my bike and they were very supportive during the process and responded my questions in a timely manner.
Great service and selection products ! Arrived straight away ,top marks
Brilliant customer service
Friendly helpful and knowledgeable staff who get to the point and solve problems .
A decent no fuss product range that addresses most issues and an ability to source or recommend for odd or unusual requests.
Friendly knowledgeable staff who are always willing to assist
The guys were sensational. Coming through town on my Brompton as part of my LEJOG I had booked my bike on for a full service on Tuesday. But then at the last minute changed that to Monday (on the Monday morning) … “no issue sir - we will get that serviced”. I asked a million questions, Nothing was too much trouble and they spent all the time I needed helping and advising on issues and potential problems. Bike for a film overhaul and is working great.
The service is really helpful go quality and delivered in a friendly and helpful way.
Friendly and knowledgeable service
Staff very helpful , go above and beyond
Professional
Responsive
Answered questions
Would highly recommend
Great professional friendly service. What more could you ask for...
Always friendly , tech support second to none . 3000 miles and first full ( Black service) bikes like a new machine again Thank you, you guys nailed it! again .
Had a great experience buying my bike from Nevis Cycles, the staff were very helpful and I won’t hesitate to return
Great service by people who know their bikes and components.
very speedy delivery and communication. Ordered the bike 9.30pm, and took delivery at work the next day!