Customer Testimonials
Services
1.Greeted upon entry to the store.
2.Knowledgeable Staff.
3.Staff listens to concerns before judgement
Products
4.Fair pricing.
5. Wide ranging selection from bikes to clothing and parts
Quick, friendly, efficient.
I received excellent, attentive service at Ridley’s Cycle. They were able to help me find a budget-conscious choice off the sales floor. Highly recommended if you’re looking to get geared up!
The folks at Trek have always been very helpful and welcoming.
You had everything I needed and wanted to get back into cycling. Your staff has been great, especially Chris who helped me out with everything I needed!
L’ambiance et l’accueil du personnel qui s’occupe toujours bien de nous et qui prend le temps d’écouter les clients pour bien les conseiller!! En gros ca fait environ une dizaine de fois que je vais au deux endroits st-adele et st-sauveur et c’est toujours très agréable et je donne un 10/10!
Employees are friendly and knowledgeable. They have a good selection of bikes on hand.
Zoals altijd fantastisch geholpen door Mike van Beek
Highly qualified staff!
Great service
Excelente Atencion y el mejor servicio sin duda alguna. Ampliamente recomendado
Excellent customer service! The manager reached out to me personally to highlight a product she thought I would like. And she was right! Can’t be happier with the results!
Always liked Trek bikes. Good service here at very reasonable prices. Go support them.
Friendly, knowledgeable service. Competent technicians. Quality workmanship.
Rowan was knowledgeable and fast with his service. He got my son’s bike working for a very fair price.
Always accommodating, always friendly, always professional. I will never go anywhere else for my bike needs and I tell anyone with ears that they need to go to Trek!!!
Always dealing with a competent person. Really appreciate that.
First name removed Trasowecch
Staff is very friendly and informative and they did a great job servicing my bike!
Always excellent choices and over the top customer service
quick, thorough, dependable
Helpful friendly staff
Freewheel were building a new bike for me; communication was great and the end result was top shelf. The team are always helpful and pleasant to work with.
I was grateful for two employees that knew about the apparel and helped me with finding my size online.
Very friendly and helpful.
The bike mechanic took wonderful care of my bike. Thank you!
Great employees! Very helpful and understanding.
언제나 밝고 환한 웃음으로 맞아주셔서 매장 들어갈때부터 기분이 좋아집니다.
제품은 너무 마음에 들어서 최근 마돈slr9 추가 구매하였습니다.
직원분께서는 아주친절한 응대 해주시며, 언제든 편하게 쉴 수 있는 쉼터같은 장소를 제공해주십니다.
궁금한점은 다 알려주시고 정비는 무조건 트렉 동탄점 점장님께 믿고 부탁드립니다.
Super friendly, knowledgeable service!
There bikes are very well designed and ride like a dream, I'm not trying to sugar coat this but that's how I Feel, the gears shift on point and the braking system is perfect also the people there are friendly and answered all my questions and let me try every bike I had interest in until I found the right one for me
Sam, & the entire staff are amazing, in servicing my E-bike, & looking forward to having them provide future service work ad needed

Customer service is superb. Staff are thoughtful and knowledgeable about their products.