Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Fairfield
What do you like about our products and services?

Customer service is superb. Staff are thoughtful and knowledgeable about their products.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.J. Ascent Cycling
What do you like about our products and services?

Services
1.Greeted upon entry to the store.
2.Knowledgeable Staff.
3.Staff listens to concerns before judgement
Products
4.Fair pricing.
5. Wide ranging selection from bikes to clothing and parts

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.H. Lincoln Avenue Cycling
What do you like about our products and services?

Quick, friendly, efficient.

Report a concern   April 4, 2026 — Rated 10 out of 10 by A.F. Ridley's Cycle
What do you like about our products and services?

I received excellent, attentive service at Ridley’s Cycle. They were able to help me find a budget-conscious choice off the sales floor. Highly recommended if you’re looking to get geared up!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tom Weeks Trek Bicycle Albuquerque
What do you like about our products and services?

The folks at Trek have always been very helpful and welcoming.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Mike Oniell Freewheel Bike Woodbury
What do you like about our products and services?

You had everything I needed and wanted to get back into cycling. Your staff has been great, especially Chris who helped me out with everything I needed!

Report a concern   April 4, 2026 — Rated 10 out of 10 by H.D. Espresso Sports
What do you like about our products and services?

L’ambiance et l’accueil du personnel qui s’occupe toujours bien de nous et qui prend le temps d’écouter les clients pour bien les conseiller!! En gros ca fait environ une dizaine de fois que je vais au deux endroits st-adele et st-sauveur et c’est toujours très agréable et je donne un 10/10!

Report a concern   April 4, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Oro Valley
What do you like about our products and services?

Employees are friendly and knowledgeable. They have a good selection of bikes on hand.

Report a concern   April 4, 2026 — Rated 10 out of 10 by W.H. Trek Bicycle Ede
What do you like about our products and services?

Zoals altijd fantastisch geholpen door Mike van Beek

Report a concern   April 4, 2026 — Rated 10 out of 10 by John Hoy Freewheel Bike Richfield
What do you like about our products and services?

Highly qualified staff!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Angelo Lopiccolo Trek Bicycle Paramus
What do you like about our products and services?

Great service

Report a concern   April 4, 2026 — Rated 10 out of 10 by Lenmarx Paredes Trek Bicycle Orlando College Park
What do you like about our products and services?

Excelente Atencion y el mejor servicio sin duda alguna. Ampliamente recomendado

Report a concern   April 4, 2026 — Rated 10 out of 10 by Nancy Skinkle Trek Bicycle Rockville
What do you like about our products and services?

Excellent customer service! The manager reached out to me personally to highlight a product she thought I would like. And she was right! Can’t be happier with the results!

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.J. Trek Store Spartanburg
What do you like about our products and services?

Always liked Trek bikes. Good service here at very reasonable prices. Go support them.

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.H. Trek Bicycle Saratoga Springs
What do you like about our products and services?

Friendly, knowledgeable service. Competent technicians. Quality workmanship.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.N. Free-Flite Bicycles East Cobb
What do you like about our products and services?

Rowan was knowledgeable and fast with his service. He got my son’s bike working for a very fair price.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Patrick Armanoamato Trek Bicycle Beverly Hills
What do you like about our products and services?

Always accommodating, always friendly, always professional. I will never go anywhere else for my bike needs and I tell anyone with ears that they need to go to Trek!!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by A.T. Jerry and Sparky's
What do you like about our products and services?

Always dealing with a competent person. Really appreciate that.
First name removed Trasowecch

Report a concern   April 4, 2026 — Rated 10 out of 10 by John Luimes Caledon Hills Cycling
What do you like about our products and services?

Staff is very friendly and informative and they did a great job servicing my bike!

Report a concern   April 4, 2026 — Rated 10 out of 10 by David Menapace CycleMania
What do you like about our products and services?

Always excellent choices and over the top customer service

Report a concern   April 4, 2026 — Rated 10 out of 10 by B.M. The Adventure Provision Company
What do you like about our products and services?

quick, thorough, dependable

Report a concern   April 4, 2026 — Rated 9 out of 10 by E.E. Ascent Cycling
What do you like about our products and services?

Helpful friendly staff

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.B. Freewheel Bike Minneapolis
What do you like about our products and services?

Freewheel were building a new bike for me; communication was great and the end result was top shelf. The team are always helpful and pleasant to work with.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Claudia Lopez Trek Bicycle Springfield
What do you like about our products and services?

I was grateful for two employees that knew about the apparel and helped me with finding my size online.

Report a concern   April 4, 2026 — Rated 10 out of 10 by N.D. Trek Store Sebring - Bike Shop
What do you like about our products and services?

Very friendly and helpful.

The bike mechanic took wonderful care of my bike. Thank you!

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.A. Freewheel Bike Bloomington
What do you like about our products and services?

Great employees! Very helpful and understanding.

Report a concern   April 4, 2026 — Rated 10 out of 10 by 트렉 바이시클 동탄점
What do you like about our products and services?

언제나 밝고 환한 웃음으로 맞아주셔서 매장 들어갈때부터 기분이 좋아집니다.
제품은 너무 마음에 들어서 최근 마돈slr9 추가 구매하였습니다.
직원분께서는 아주친절한 응대 해주시며, 언제든 편하게 쉴 수 있는 쉼터같은 장소를 제공해주십니다.
궁금한점은 다 알려주시고 정비는 무조건 트렉 동탄점 점장님께 믿고 부탁드립니다.

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.H. Downtown Bicycles - Northfield
What do you like about our products and services?

Super friendly, knowledgeable service!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Michael Long Tern Of The Wheel
What do you like about our products and services?

There bikes are very well designed and ride like a dream, I'm not trying to sugar coat this but that's how I Feel, the gears shift on point and the braking system is perfect also the people there are friendly and answered all my questions and let me try every bike I had interest in until I found the right one for me

Report a concern   April 4, 2026 — Rated 10 out of 10 by Gary Davison Trek Bicycle Peoria
What do you like about our products and services?

Sam, & the entire staff are amazing, in servicing my E-bike, & looking forward to having them provide future service work ad needed


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