Customer Testimonials
Staff was super knowledgeable and friendly. They gave me options that filled my needs and stayed within my budget.
Service was very friendly and helpful. Work was well done. Thank you!
La atencion del personal
Friendly, knowledgeable, not pushy.
Uitstekende service - zeer tevreden!
Quality products
Staff that knows the product but also listens to the customer
Lots of choices
No pressure sales
Helpful employees
Support and equipment for my old 2010 Trek road bike. Friendly and helpful service staff.
Humanidad, calidad y precio
Excellent sales help
Matt and Joe carried out a thorough service of my Trek Domane which I purchased at Cycology 4 years ago. They kept me fully informed of the work that they identified as necessary and patiently and clearly took me through everything that had been carried out when I picked up the bike. I have experienced excellent service from them over 14 years.
Quality and price of bike is good
Ich wurde sehr gut beraten 10 von 10
We love the kid bike trade in program
Very friendly and gave us several options for the repair
Tiptopä Service!
well understood and effective maintenance of my bike
Son los mejores en atención al cliente.
Both the manager and the sales rep were extremely knowledgeable and helpful.
Great service! So helpful.
The Bicycle Connection is the only bike store in Maryland I go to for service and buying bikes. Their customer service and selection is the best I’ve seen and Bill is an owner who actually cares about his customers. Was just there yesterday and the staff was extremely helpful and I was in and out quickly with everything I needed. Highly recommended!
Customer service. Ben thoroughly went over the different options on the lighter weight e-bike I was interested in purchasing. I was even able to have a test ride on the B&A. Overall it was an enjoyable experience. Definitely will recommend shopping there to anyone interested in purchasing a bike, or for service.
Quick turnaround, one repairs and fair pricing what else could you ask for?
Quick and easy from start to finish
Exceptional product knowledge, and customer service
Great sales and service team!!
These guys have been taking care of my bike for a number of years. They always do a great job and take time to explain everything to me. They really go above and beyond! I absolutely recommend them!
Reliable, comfortable, gets me out in the fresh air and sunshine
Sehr guter Service und schnelle Bearbeitung des Auftrags.
Immer wieder gerne Flow Bikes.
Came in on a whim yesterday to get so cleaning supplies to help my bike. Staff was helpful and stuff was easy to find in the store. Would recommend.