Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.B. Sierra Cyclesmith
What do you like about our products and services?

Best , bikes and best repair shop, best workers who are. there to fix your bikes

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tim Dutton Phat Tire Bella Vista
What do you like about our products and services?

I always get friendly and helpful service here.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle El Dorado Hills
What do you like about our products and services?

Mike and Logan were awesome. Super helpful and friendly.

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.B. Sweet Pete's Bike Shop
What do you like about our products and services?

Friendly staff, always willing to go out of their way to make it a good experience. Great customer service.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Michael Linton Pasadena Cyclery
What do you like about our products and services?

Your service is great. I will be back for more.

Report a concern   April 4, 2026 — Rated 9 out of 10 by J.F. Absolute Bikes
What do you like about our products and services?

Very timely. Mechanic (Marcelo I think) was very clear and articulate about what was being recommend and completed

Report a concern   April 4, 2026 — Rated 10 out of 10 by Andrea and Ray Bryant Trek Land O Lakes
What do you like about our products and services?

The technicians at Trek are so knowledgable and ready helped to get our 10 year old bikes back in shape! Bikes feel new again and they have clients for life!

Report a concern   April 4, 2026 — Rated 10 out of 10 by I.S. Trek Bicycle Upper East Side
What do you like about our products and services?

Generally you have what Im looking for in stock and friendly service.

Report a concern   April 4, 2026 — Rated 10 out of 10 by B.A.J.H. Bicycles East
What do you like about our products and services?

Very friendly and knowledgeable. Super quick turnaround for service. Much appreciated

Report a concern   April 4, 2026 — Rated 10 out of 10 by Colin Nielsen Trek Bicycle American Fork
What do you like about our products and services?

Staff is so helpful, walked the whole store with me and got me everything I needed for Ironman training. Jeff was the man! Will drive further to go see him everytime

Report a concern   April 4, 2026 — Rated 10 out of 10 by W.G. Radgut
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Freundlichkeit ,rasche Erledigung, sehr saubere Arbeit, einfach alles perfekt.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Gregg Shuman Trek Bicycle Santa Clarita
What do you like about our products and services?

Fast, friendly knowledgeable salesman, very helpful, you’ve earned this customer for life. 5 stars

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.B. Montauk Cycle Company
What do you like about our products and services?

Willing to drop everything to assist even when busy. Chris offers a number of options in different price ranges. Overall a great bike shop.

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Parmer
What do you like about our products and services?

I like that the people there were well informed about products and cycling in general and did not try to talk into buying more that I needed. They answered all my questions, let me test the bike several times and helped me make the right decision.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Ayesha Naveed Trek Bicycle Sugar Land
What do you like about our products and services?

All the Staff was so good and friendly

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.M. Bicycle Doctor Trailside
What do you like about our products and services?

Best shop in the area!

Report a concern   April 4, 2026 — Rated 10 out of 10 by H.H. Bicycle Tech
What do you like about our products and services?

Everything

Report a concern   April 4, 2026 — Rated 10 out of 10 by Richard King Bike Doctor-Arnold
What do you like about our products and services?

Good customer service and very helpful as well as knowledgeable.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Dave Smith THE BIKE RACK - Illinois
What do you like about our products and services?

Very friendly and knowledgeable staff.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Chris Mcloughlin Danny's Cycles - Rye Brook
What do you like about our products and services?

Fast friendly service

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.M. WebCyclery
What do you like about our products and services?

The best part of buying my new bike and accessories from WebCyclery is your staff. They are very knowledgable and helpful. My new bike was setup up perfectly with a personalized fitting, a custom protective tape install, and a special tubeless tire setup. Also, your bike fitting computer-laser system makes fitting quick and simple. I’m one satisfied customer.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Jack Paris Trek Bicycle Henderson
What do you like about our products and services?

If you’re new to biking or a seasoned rider the staff at Trek are there to help you. And if you need your bike fixed right there techs are the best

Report a concern   April 4, 2026 — Rated 10 out of 10 by B.H. The Bike Shoppe
What do you like about our products and services?

Great friendly and knowledgeable service.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.D.R.M. Probici
¿Qué es lo que le gusta de nuestros productos y servicios?

El trato

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Great service from Jesse

Report a concern   April 4, 2026 — Rated 10 out of 10 by Cathy Boyd The Broken Spoke
What do you like about our products and services?

Friendly staff…. Great at what they do! Efficient, my bike looks great and they always do a great job tuning my bike up for my riding season! Thanks again!!!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by E.W. Scheller's Fitness & Cycling-St. Matthews
What do you like about our products and services?

Nothing

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.H. Extreme Ski & Bike
What do you like about our products and services?

Purchased an e-bike recently followed by some accessories. Great customer service experience in this local family owned business. Highly recommended!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Sara Burke Trek Bicycle Newington
What do you like about our products and services?

I had a great experience getting everything I need to upgrade my ride. They were so helpful with fitting to my needs and budget and got the bike quickly!

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.H. Wolverton's Cycling & Fitness
What do you like about our products and services?

Very knowledgeable, friendly, and quick service.


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